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Senior Site Reliability Engineer - Payward Services

Kraken
United States, United StatesRemotefull_timeVerifiedPosted 24 Apr 2026
💰 $220,000/yr($110,000/yr$220,000/yr)

About the role

Building the Future of Crypto 

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

This role is fully remote, with a strong preference for candidates in EU timezones. The Payward Services (PWS) business unit powers Kraken's B2B and institutional product suite, serving external partners and institutional clients under contractual SLAs.

As a Senior SRE, you will partner with PWS development and operations teams to manage infrastructure, improve CI/CD pipelines, and support operational excellence. You will bring expertise in infrastructure, monitoring, and automation to ensure performant, resilient, and continuously improving services.

The opportunity

  • Manage and support infrastructure for Payward Services, including Nomad, Kubernetes, databases, and 3rd party system integration

  • Provide operational support across multiple teams, helping debug issues in staging and production environments

  • Participate in incident response and post-incident reviews to improve system resilience

  • Consult with teams on performance, monitoring, and alerting best practices — with awareness of partner-facing SLA commitments

  • Build tooling, automation, and dashboards to improve observability and empower development teams

  • Maintain and troubleshoot CI pipelines, ensuring reliable and fast build, test, and deployment cycles

  • Collaborate with developers, QA, and product managers to streamline development and release cycles

  • Support a fully distributed team operating across multiple timezones

Skills you should HODL

  • 5+ years in DevOps or SRE role

  • Proficiency with hybrid-cloud infrastructure environments

  • Git source version-control and CI/CD configuration proficiency

  • Deep understanding of monitoring and alerting systems, preferably Prometheus and Grafana

  • Ability to debug complex distributed systems, networks, and Linux operating systems issues

  • Containerization and orchestration experience (Docker, Nomad, Kubernetes a plus)

  • Strong scripting skills (Bash, Python, or Go)

  • Self-starter capable of thriving independently and remotely in fast-paced environments

Nice to haves

  • Background working with distributed systems and technologies (Kafka, gRPC, Redis, etc.)

  • Experience operating services with external SLAs or in a B2B/enterprise context

  • Experience with benchmarking, performance tuning, and identi

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Company

Kraken

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