Facilities Services Associates

Come explore the Power of Possibility with a career at SPS Global. We are seeking a dependable and service-oriented Facilities Associate to support workplace operations in New York, NY. This role plays an important part in maintaining an organized, well-stocked, and efficient office environment while providing operational support across facilities, mail services, and business center functions.

This full-time opportunity is ideal for someone with at least one year of relevant experience who is looking for a stable environment to grow their skills while contributing to a collaborative workplace services team.

Schedule:
Typically Monday – Friday | 10:00 AM – 7:00 PM

Job Overview

The Facilities Associate supports daily office operations by ensuring supplies, equipment, and shared workplace areas are maintained and functioning properly. This role assists with inventory management, mail and package processing, workplace organization, and business center operations.

The position requires flexibility to support cross-functional office services tasks such as copy/print services, conference room setup, and front desk backup when needed. The Facilities Associate plays a key role in maintaining a professional and productive workplace environment.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Facilities & Workplace Support

• Maintain inventory for copier, printer, and fax machine supplies
• Assist with tracking and maintaining office furniture and equipment
• Stock kitchens, copy rooms, and shared supply areas
• Perform light cleaning and tidying of offices, kitchens, bathrooms, and conference rooms

Mail & Business Center Operations

• Receive and sort incoming mail and packages
• Support mail distribution within the office environment
• Assist with business center services including copy/print support
• Help with conference room setup and preparation for meetings

Office Services & Operational Support

• Provide backup support for reception or front office operations when required
• Monitor supply levels and maintain inventory across workplace areas
• Support team operations by assisting with additional tasks or projects as needed

What We’re Looking For

Required

• High School Diploma or equivalent
• 1+ year of experience in administrative, retail, restaurant, delivery/mail services, office services, or similar roles
• Positive and professional attitude with strong customer service skills
• Ability to work independently and collaboratively within a team environment
• Basic computer proficiency and ability to learn new workplace technologies

Preferred

• Experience in facilities, office services, or workplace operations
• Familiarity with business center equipment such as printers, scanners, or multifunction devices

Competencies

• Strong customer service mindset
• Excellent communication and interpersonal skills
• Attention to detail and organizational skills
• Ability to multitask and adapt to changing priorities
• Dependable and proactive work ethic
• Professional appearance and workplace demeanor

Physical Requirements

• Ability to lift and move materials up to 40 lbs.
• Ability to bend, lift, walk, and stand for extended periods
• Capability to perform light cleaning and facility support tasks
• Manual dexterity for operating office equipment and handheld devices

Travel:
None or minimal; duties are performed within the assigned office location

What We Offer

SPS offers a competitive benefits package including:

• Paid Time Off and Paid Holidays
• Medical, Dental, and Vision Insurance
• Legal and Life Insurance
• Transit Program
• Referral Bonuses
• Pet Insurance
• Employee Assistance Program (EAP)
• 401(k) with Company Match

Disclaimer:
This job description is not intended to be a comprehensive listing of duties or responsibilities. Duties and responsibilities may change at any time based on operational needs.

Compensation: 
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, wh