Human Resource Generalist - CAP

The Human Resources Generalist serves as a collaborative business partner to the location’s Human Resources Manager and Director of Human Resources in the day-to-day administration of human resources, employee/labor relations, leave administration, recruitment and compliance administration. This position ensures compliance with Keolis’ Human Relations policies, reporting requirements, customer service, and the Client requirements. This position will be required to closely coordinate on all HR functions, including but not limited to investigations, recruiting, leave administration, compliance, payroll and other key employment objectives.  A successful candidate in this role will have specific expertise in human resources, employee/labor relations as well as have experience working in an environment challenged regularly by conflicting priorities.

 

Knowledge and Experience: 

• 3+ years progressive HR experience

• Bachelor’s Degree preferred

• 2 years investigation experience

• Excellent knowledge of State’s Employment laws

• Must be able to pass extensive background check

• Computer proficient

• SHRM Certified and/or the ability to achieve SHRM Certification within first 6 months of employment

• Travel required between facilities

• Legal knowledge and understating of HR practices and policies

• Labor union experience preferred

• Transportation experience is helpful

 

 

Skills: 

• Excellent communication skills – reading, writing, and speaking

• Organizational skills a must

• Commitment to ongoing HR learning and training

• Strong critical thinking skills

• An ethical approach to HR practices 

• Strong interpersonal skills

• Payroll processing knowledge 

• Knowledge of CBA

 

Key Accountabilities: 

• Employee Relations/ Labor Relations

o Proactively engage in employee and labor relations issues.

o Be a liaison between management and employees to resolve employee relations issues and grievances for both union and non-union employees.

o Recommend employee discipline as per the CBA.

o Collaborate with site leadership on actionable employee decisions and ensure the delivery of high-quality HR processes.

o Work within the CBA, experience in a union environment a plus.  

o Conduct and complete employee investigations with professionalism and confidentiality

o May represent the Company at hearings.

o May create work rules pertaining to site operations while adhering to the CBA.

o Demonstrate employee advocacy and develop a reputation as a neutral and approachable HR professional serving all employees.

o Build a solid working relationship with union representatives to seek a common resolution to employee grievances.

 

HR Operational Functions:

o Lead HR and business project initiatives.

o Implement HR operational strategies.

o Conduct and analyze exit interviews.

o Engage in employee development activities.

o Develop and implement facility-staffing strategies inclusive of community outreach.

o Manage programs, policies, and procedures in support of change management and company culture.

o Support management with the performance review process.

o Ensure legal compliance by monitoring and implementing company policy, procedures, federal and state law and its requirements.

o Maintain employee files by designing a filing retrieval system in addition to maintaining electronic employee records to view past and current personnel records.

o Contributes to the leadership team in accomplishing HR related tasks pertaining to the client’s request.

o May be assigned as a subject-matter expert on one or more human resource disciplines for the company.

o Evaluates potential issues or service needs and formulates strategic responses.

o Complete HR reports (e.g., payroll reports, trackers etc.)

 

Talent and Recruitment:

o Leads talent management in establishing recruiting, testing, and interviewing programs.

o Manage candidate staffing, selection and community outreach.

o Run background screening for all new hires, and annually for current employees.

o Partner with the recruiting department in creating job requisitions and seeking their approval

o Maintain job boards and internal postings as per CBA.

o Collaborate with the leadership team in selecting a candidate.

o Maintain work structure by updating job requirements and job descriptions for all positions.

o Conduct onboard training in educating employees on their work assignments, and site orientation.

 

Compensation/ Benefits/Payroll function: