Senior Sales Engineer

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

The Zscaler sales team focuses on prospects and customers across the sector. As a Zscaler Sales Engineer, you and your Regional Sales Managers will be responsible for helping clients transform their network and application access by presenting the Zscaler cloud security solution to prospective customers, creating and delivering demonstrations of the products, gathering customer technical requirements, creating evaluation test plans with customers, and then managing the evaluation process to a successful conclusion. 
 
To accomplish this, the Sales Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Sales Engineer will act as a trusted advisor to our clients while aiding the customer's transformational journey. 

What you can expect from Zscaler during your onboarding process:

Zscaler is committed to your successful onboarding and ongoing professional development. Here’s what you can expect during your first 90 days: 

A new Zscaler Sales Engineer will…

…within 30 Days 

• Develop hands-on knowledge and experience with the Zscaler cloud platform
• Be able to deliver a crisp Zscaler demo
• Become familiar with Zscaler’s products and messaging and understand how we do things  
• Get connected with peers throughout your region and the rest of the Zscaler organisation to learn and share experience

…within 60 Days

• Have become an expert in Zscaler’s messaging and be able to competently present our proposition to your team
• Be educating customers on Zscaler’s technologies and competitive differentiators
• Start proactively sharing new product information to our Partners and peer members within your assigned territory or region
• Partner with Sales in the identification, qualification, design and sizing of opportunities 
• Collaborate with Sales to build and execute Account Plans
• Configure Zscaler technologies to meet customers’ requirements during the sales process

…within 90 Days

• Provide technical thought leadership and advice to customers on how to transform their digital experience leveraging Zscaler architecture
• Assume total ownership of the technical sale and processes
• Independently identify and qualify technical opportunities
• Develop customer champions and maintain trusted advisor relationships with key customer stakeholders
• Independently deliver sales pitches, technical and whiteboard presentations,
• Enable the customer to be self-sufficient following the sale, utilising both internal and external resources, to ensure successful deployments
• Share best practices and developments in Zscaler methodologies both internally and at Partner and Customer events

Qualifications

Successful Sales Engineers at Zscaler possess:

• Demonstrable experience as a Network and/or Security Sales Engineer working on opportunities SaaS, PaaS or IaaS
• Good understanding of Network topologies and practical experience of working with routing and switching products, including troubleshooting
• Knowledge of enterprise network security technologies including but not limited to: HTTP and web security technologies, proxies, caches, firewalls, SSL/TLS, GRE and IPsec tunnelling, DNS, load balancing, SD-WAN, VPN's, DLP, anti-virus, spam and spyware solutions (Gateway and SaaS), detection of Advanced Threats, malware detonation/sandboxing, kill chain,