Director, Clin. Operations - Project Management Office (Hybrid)

Job Description

The Director, Project Management Office (PMO) reports to the Head of Global Data Management & Standards (GDMS) Business Operations and is responsible for leading the governance and oversight of the GDMS portfolio of strategic projects ensuring initiatives are prioritized and planned in alignment with organizational goals and executed with discipline and transparency. The role is accountable for defining, maintaining, and implementing the project management office framework and associated processes including standardized planning, resource management, governance, and performance oversight to enable high-quality project delivery.  The role proactively engages with stakeholders across GDMS and Global Clinical Trial Operations (GCTO) to ensure aligned intake, business case and resource evaluation, approval, leadership assignment, execution oversight, implementation, and value realization. 

Responsibilities  

Strategic Alignment & Stakeholder Partnership 

• Proactively engages across GDMS functional areas and business stakeholders to define and implement the global PMO strategy aligned with the broader organization, ensuring alignment with strategic priorities 

• Defines, implements, and maintains the PMO framework and associated processes including intake, business case development, prioritization, project planning, execution oversight, status reporting, risk identification and management, and decision making 

• Govern the GDMS project and initiative book of work, including prioritization and sequencing of efforts across sub-functions, and active management of cross-vertical dependencies within GDMS and beyond, ensuring the portfolio remains aligned to strategic priorities and resource capacity 

Project, Program, & Portfolio Management 

• Provides portfolio-level oversight of all GDMS strategic projects through the use of executive dashboards and reporting capabilities 

• Leverages program reviews to ensure projects are executed consistent with timeline, resource, and quality expectations 

• Collaborates with initiative sponsors and leads to ensure efficient use of resources and quantifiable value realization  

• Establish and implement a GDMS project management framework and toolkit, ensuring a standardized end-to-end approach to project delivery across all GDMS initiatives; institute governance for GDMS project oversight 

• Ensure projects are delivered on time, within scope, and on budget, implementing consistent tracking, reporting, and escalation processes that provide leadership with visibility into delivery health  

Performance Reporting & Business Continuity 

• Identify, define, track, and report on GDMS-wide organizational goals and KPIs including both portfolio-level and project-specific indicators as defined in project charters 

• Maintain and continuously improve the GDMS Business Continuity Plan (BCP) applying a standard framework with documented processes, defined ownership, and a regular testing cadence  

Technical Skills: 

• Knowledge of clinical trial operations and clinical data management processes 

• Proven ability to define and govern large-scale operational processes and lead cross-functional global teams 

• Proficiency in the development and use of portfolio and resource management tools, metrics, and dashboards to enable enterprise governance and transparency 

• Experience with facilitating governance forums; defining, implementing, and monitoring project health measures; and establishing value realization measurement capabilities 

• Demonstrated ability to direct, oversee, and mentor PMO and project team members to execute and deliver results consistent with established frameworks and processes 

• Preferred: PMP Certification 

Non-technical Skills: 

• Demonstrated strategic leadership and ability to influenc