Regional Sales Manager, AMER

Company Description

Founded in 2013, Ignition is a platform for professional services that empowers businesses to get paid faster, and run smarter. Ignition automates and optimizes proposals, client agreements, billing and payment collection to put an end to late payments, unbilled work and mundane repetitive admin.

Ignition also integrates with leading apps such as Gusto, QuickBooks Online, Xero and Zapier to automate workflows and free up valuable time.

Over 7,000 accounting and professional services businesses globally rely on Ignition to get paid faster for all of their work, run more efficiently, and become more profitable.To date, Ignition has helped facilitate more than 1.5 million client engagements and over 8 million payment transactions. 

Ignition has teams in Australia, Canada, New Zealand, the Philippines, South Africa, US and the UK, with around 180 employees globally.

Company Values:

• We are better everyday
• We work without ego
• We are smarter together
• We hero our customer

Job Description

Role location:

We are open to any candidates with full rights in either US or Canada. We know that each employee has unique needs. We want you to bring your best self each and every day so we ensure you have the flexibility to be your most productive self. We have embraced hybrid working in all our locations; our employees have the option to work from home, an office or a blend between the two.

About the team:

The Ignition Sales team is highly collaborative and supportive. We work without ego, welcoming coaching and feedback in the pursuit of getting better everyday. We share calls and stories of our experiences with prospects, especially when things don't go as planned, because we want to help more prospects understand the value of what we offer. 

We operate in a dynamic and fast-paced environment, where prioritization and organization are key to success. We are aligned on the process and activities that lead to winning results, while having a passion for our customer and how we can help them. Sales is the first human touchpoint in our prospect’s journey with Ignition. It is important we deliver a personalized and valuable experience with Ignition, ultimately converting our prospects to customers and growing revenue for the company.  

About the role:

As a Manager, Regional Sales AMER, you’ll be leading a team of outbound Account Executives & Sales Development Representatives to meet and exceed expectations of sales activities and goals, while delivering a valuable experience for our new prospective customers. You’ll be responsible for ensuring that your teams’ new customer acquisition targets are always front and center and that our established sales process is executed, refined and improved on. This role reports to the Global Vice President of Sales.

What your day to day will look like:

• Lead a team of SDRs and AEs to hit their monthly targets, including team meetings, 1:1s, performance management, call coaching and learning and development sessions
• Coach the team to execute the playbook, using reports to identify gaps and actionable insights
• Provide data driven insights for sales leadership into performance results and recommendations for how to make improvements
• Deliver accurate forecasts for where results will land in the month
• Uplevel the team and company by identifying areas of improvement and driving forward key initiatives
• Assist in recruiting, interviewing, hiring and onboarding new team members
• Attend and speak at live and virtual events as needed
• Work with industry partners and associations as needed
• Deliver performance reviews to help your team understand where they are doing well and where they need to improve
• Bring company values to life by leading from the front

Qualifications

What you need to succeed:

• You are a data driven and process oriented leader, and equally important you are a great communicator and coach. 
• You triple check with your team that expectations are clear and that they feel comfortable with the process to meet and exceed expectations. 
• You are comfortable having crucial conversations and delivering tough feedback, coming from a place of valuing your team’s development. 
• At the same time you are an amazing listener, ensuring that your team feels heard and understood. And when the decisions go against the team’s preference, you are exceptional at helping them understand “the why” and committing to the path forward. 
• You have a track record of excellent sales process execution. From cold call to discovery, to demo to close, you're a pro. The team will be thrilled to learn from your experience and e