Business Systems Analyst

Business Systems Analyst

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

Join our Agile team as a Business Systems Analyst role, responsible for providing customer and application support across various efforts for the Department of Navy (DoN).  In this role, you will...

• Collaborate with cross-functional teams and Government customers to design, build, and deliver innovative features while supporting various modernization efforts.
• Identify opportunities for Artificial Intelligence (AI) applications, data analysis, software development, and audit compliance.  You will define and implement project deliverables through all aspects of the software development life cycle. 
• We seek a motivated, responsive, and proactive Analyst committed to delivering critical software solutions to support the mission of our Navy customer.
• The ideal candidate will: Demonstrate unwavering dedication to producing top-tier, robust software systems.
• Exhibit exceptional responsiveness and adaptability to evolving project needs. Possess a keen eye for detail and a passion for quality assurance.
• Thrive in a fast-paced environment, consistently meeting and exceeding expectations.
• Align seamlessly with our Navy customer's mission, understanding the critical nature of the work.
• Bring innovative problem-solving skills to address complex technical challenges.
• Communicate effectively with both technical and non-technical stakeholders.
• This role offers an opportunity to make a significant impact by ensuring the delivery of innovative, high-performance, and reliable software solutions that directly support our Navy's vital operations.

Responsibilities:

• Support various operational areas including customer support, agile software development supporting all functional phases of the software development life cycle (requirements, design, testing, training, production support), application system analysis, developing standard operating procedures, audit compliance, end user training, and Help Desk support. 
• Provide expertise in PPBE to support application functionality and recommend enhanced features and functionality to better support and automate the PPBE processes.
• Perform requirements gathering, analysis, and metrics collection to promote efficiency and effectiveness for Customer needs.
• Act as a liaison to support collaboration between the application technical team, government sponsors, and application end user community in coordinating software releases and operational deliverables.
• Coordinate with stakeholders to adhere to financial and IT audit standards of operations and systems.
• Assist in developing and maintaining audit documentation and plans to comply with policies and procedures. This is a contingent position, dependent upon funding/customer approval.

Qualifications:

Required: 

• 2+ Years’ experience with software development life cycle. Experienced in interfacing directly with Customers to provide professional and timely Customer support in a fast-paced environment.
• Ability to become proficient (i.e. Super User) in the use of an enterprise-wide financial database and train other users.
• Have flexibility to support coverage off hours and weekends.
• Possess strong written and verbal communication, analytical, critical thinking, and problem-solving skills.
• Experience with defining complex requirements. Track record of following through on commitments/deliverables on time with minimal or no re-work. Excellent planning, organizational, and time management skills with minimal supervision.
• Ability to obtain an Interim/Secret Clearance. Experience using Microsoft Word, Excel, PowerPoint, Outlook.
• Ability to interface daily with the end user community via phone and email during specified Help Desk hours.
• Candidates must be located in the Washington, DC metropolitan area with the ability to work onsite daily.
• This position requires consistent, in-person presence with the Customer at the Pentagon. Remote work is not an option for this position.

Desired: 

Experience with DoD or Federal Agencies. Experience with DoD Financial/PPBE processes. Experience with Agile methodologies, including Jira. Experience with Adobe Captivate to create/update Computer Based Training (CBT).

Experience with AI tools, methodologies, and/or data analytics.

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