Sweep Product Manager

Location:

127 Public Square, Cleveland Ohio

Position Location Policy

• General Location: Open to candidates within the United States.
• Hybrid Requirement (if within specific cities):
  • If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location).
• Remote Option:
  • If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote.

ABOUT COMMERCIAL BANK
The Commercial Bank, now inclusive of Payments, is the heart of KeyBank’s business segment and is targeted for rapid growth. Comprised of commercial client relationship teams, commercial risk, onboarding and servicing, Institutional Bank payments business development and payments products and solutions. The Commercial Bank caters to a wide breadth of industry verticals and client segments, and our portfolio of solutions is positioned to support commercial entities of all sizes - from a mom-and-pop restaurant, to a publicly traded company.

Enterprise Payments is the fastest growing business segment in KeyBank, encompassing a leading commercial card, merchant, FX, liquidity, and fintech product set across a wide array of industry verticals and client segments. Our solutions are the software and payments engine that allows businesses to tackle their unique challenges and better engage with their customers—from a mom and pop restaurant, all the way to a publicly traded company. When a business chooses to bank with Key, we can bring not only the bank to the client, but we can also offer innovation and consultative expertise with the help of our fintech products and partnerships to take our clients’ banking experience to the next level.

About the Job

The Sweep Product Manager is responsible for managing our AIS, Intrafi, and commercial sweeps programs. As a key contributor on the team, this individual will also work with operations and technology partners to execute initiatives in alignment with Key’s strategic initiatives by demonstrating product expertise, thought leadership, market support and client experience.  

ESSENTIAL JOB FUNCTIONS

• The Sweep Product Manager will be responsible for the development and management of all products across our Commercial Sweep Portfolio.

• Take a leadership role in the creation and execution of the Sweep product roadmaps

• Partner with operations and technology to drive product enhancements of current sweep products and define the strategy to support modernization of new and existing products and services.

• Ensure product processes and procedures remain in compliance and support new regulatory requirements and also evolving client requirements.

• Support Ad-hoc research and resolution of daily issues, data requests, reporting requirements, as well as regulatory requests.

• Partner with Key’s Pricing and Portfolio Management to develop fee assessment strategies to maintain and drive revenue.

• Lead cross functional teams to ensure timely delivery of product management projects.

• Enhance systematic reconciliation, better data for better control and efficiency.

• Keep abreast of industry trends, regulatory changes and buying behavior patterns.

• Deliver training internally and externally to convey an understanding of the products, their usage and functionality.

• May serve as a Project Manager on product-related initiatives across various channels.

• Partner closely with Risk and Compliance partners to make sure initiatives align to Key’s moderate Risk profile

 

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Business (Accounting, Finance, Economics) or equivalent work experience.

• Minimum of 3 years of operations, client resolution and or complaint management

• Strong analytical skills.  Excellent problem solving and quantitative skills. 

• A drive to create, dig into, and use data and insights to identify opportunities to improve speed, quality, efficiency, and customer experience

• Proficient in Excel; VLOOKUP’s, Pivot Tables, and ability to summarize large da