Market Delivery Warehouse Associate - Days

Your Impact at Lowe’s

The Market Delivery Warehouse Associate plays a vital role in supporting last-mile delivery operations by managing the accurate handling, movement, and inventory of inbound and outbound shipments. This role ensures seamless collaboration between internal teams, external vendors, and third-party logistics (3PL) partners. Key tasks include processing returns, managing inventory systems, staging deliveries, performing product assembly, and maintaining a safe and organized warehouse environment. Success in this role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced, team-oriented setting.

How We Support You

As an industry leader, we invest in the people and technology needed to grow and win as a team.

• Culture of Belonging: We foster a positive work environment where teams build meaningful connections and share genuine appreciation for each other.
• Resilient Teams: Thrive in resolving customer challenges and navigating multiple systems daily, supported by a strong and caring team ready to go the extra mile.
• Bonuses and Benefits: We invest in your well-being, through rewarding bonus opportunities and comprehensive benefits designed to help you shape your future.
• Health and Wellbeing: We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe’s

In this role, you’ll work on-site to support delivery operations for internal and external customers. Most of your day will be spent in-office talking to customers, sorting out order changes, and solving customer challenges. You will use your communication skills and training knowledge of Home Delivery Cross-Dock Terminal (XDT) operations to tackle daily tasks like alerts and collaborations with different teams.

Key Responsibilities

• Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.)
• Stage next-day and future delivery items from or for external delivery teams (XDT)
• Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity)
• Complete product assembly and conduct pre-delivery inspections
• Maintain a clean, organized, and safe work environment
• Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs
• Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting
• Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation
• Generate and monitor reports, including RTM worklists and damaged-on-hand reports
• Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination
• Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing
• Process and disposition damaged, discontinued, defective, special order, and canceled merchandise
• Secure return authorizations from vendors and submit credits for customer-returned items
• Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims
• Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams
• Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems

Minimum Qualifications

• High School diploma or equivalent

Preferred Qualifications

• 1-2 Years of directly related experience in inventory and return processes
• Experience working with vendors
• Strong attention to detail and organizational ability
• Proficiency with warehouse technology and inventory systems
• Comfortable working independently and in a collaborative, fast-paced environment
• Forklift certification may be required

Schedule Requirements

Various shift options are available Monday-Sunday. Shift times include: 6AM - 3PM, 9AM - 6PM, and 12PM - 9PM. Flexible work availability is required, as a preferred schedule is not guaranteed.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresv