U.S. Employer Portfolio - ERC/Impact Feasibility Sr Advisor - Cigna Healthcare - Hybrid

Portfolio Management is a way to bridge the gap between strategy and implementation.  The U.S. Employer Portfolio Lead will consider every off-cycle and Exception Review Committee (ERC) program/project within our U.S. Employer business and its potential to achieve business goals.  Additionally, the U.S. Employer Portfolio Lead will be responsible for engaging with multiple stakeholders to plan and deliver strategic cross-functional initiatives. Working closely with leadership, this role serves as the voice of program/project for ERC and Off cycle feasibility, impact assessments and estimation, ensuring all impacts are captured and accounted for in  the timeframes needed. They will align on status, addresses risk/issues, delivery and dependency management, project spend, and value captured.  The ideal candidate will not only manage business processes, but also actively influence strategic intent. The successful candidate for this role will be a self-starter, intellectually curious and bring the ability to transform various developments and actions into a synthesized set of business updates and strategies for a senior executive-level audience. 

In addition, they may support the Agile Change Management process and will work with the project team and organizational leaders to ensure adoption, utilization and proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes. This includes oversight and leadership of all organizational change management and project team activities. This person will focus on the people side of change. The primary responsibility will be creating and implementing change management strategies and plans that maximize stakeholder adoption and usage while minimizing resistance.

RESPONSIBILITIES:

Portfolio Management – ERC

• Serves as a critical business partner and advisor to the Senior Leadership teams for our U.S. Employer off-cycle and Exception Review Committee (ERC) programs/projects working in close partnership with Technology and Finance.
• Once portfolio decisions are made, develops resource plan, and ensures appropriate training is delivered for execution readiness.
• Acts as a connector to ensure business initiatives are prioritized, addressed, and escalated appropriately, provide strategic guidance and counsel on organizational imperatives, align the leadership team, and drive the appropriate flow of decisions and information in furtherance of strategy execution. 
• Aligning first with leadership, the Portfolio Lead represents U.S. Employer business in any portfolio and prioritization activity.
• Drives and is accountable for the execution of annual strategic roadmap, project efforts, and major initiatives; portfolio and business funded. 
• Supports the development of business strategy, priorities, and goals.
• Supports prioritization of the strategic initiatives within the portfolio and the associated capacity planning requirements for the business by providing the necessary information to leadership to make the right decisions.
• Point of escalation if risks/issues cannot be resolved within the program/project.
• Responsible for reporting out on delivery execution health, portfolio spend, and value capture.
• Performing post-mortems relative to project/initiative outcomes.
• Owns coordination/curation of portfolio management process, responsible for ongoing implementation, adherence, revisions, etc.  Oversees team meetings, strategic areas of focus across the team and governance in partnership with the Senior Leadership team.  Continuously improve management practices to enable communication, collaboration, and shared accountability for success.
• Partner with the Delivery teams to ensure alignment to the portfolio management process (i.e. support business reviews), strategy development / translation process, and portfolio management process.
• Own all leadership and cross-functional forums – forum/meeting management, including agenda setting, facilitation, and action item resolution.
• Partners very closely with leadership and Communications team on overall communication strategy related to portfolio status.  Assists in the content creation for key communication materials to be used internally and externally.  Support the development of executive audience materials as required, leveraging SMEs and Communication partners.

Off Cycle Portfolio Impact & Feasibility Assessment

• For all high priority off-cycle portfolio requests and Exception Review Committee (ERC) requests with technology impact, this role will be responsible for assessing impacts, prioritizing, and scoping various projects/programs. 
• Demonstrate the ability to take initiative and act with urgency and integrity.
• Experience in broad operat