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Customer Data Coordinator (mixed shift, 12 months contract)

Motorola Solutions
Kraków, Polandfull_timeVerifiedPosted 29 Apr 2025

About the role

<h2><b>Company Overview</b></h2><p><span>At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. </span></p><h2><br/><b>Department Overview</b></h2>The Supply Chain Center in Krakow is part of Motorola Solutions' (MSI) global network. The department is represented by a dynamic team of almost 300 people. We constantly grow and put a strong focus on development - both organizational and individual. <br/><br/>Within the department structure we dynamically develop world-class Demand &amp; Supply Planning, Order Management, Order Scheduling, Delivery, Logistics, Repair Operations, Customer Master Data Management and Business Operations which makes us the Center of Excellence for MSI globally. Supply Chain is responsible for maximizing the efficiency and productivity of the operations, and plays a crucial role in supporting the sales process through proper forecasting, order management, securing material availability, shipping, and delivery to our customers.<br/><br/>Our purpose is to deliver exceptional value and customer experience through agility, speed and collaboration. We are designed to bring value, lead technology innovation and provide Motorola Solutions a competitive advantage on revenue, cost, cash, delivery &amp; customer excellence. Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries, we are able to enhance our customers’ experience every day.<br/><br/>We influenced the history. Now we shape the future.<h2><br/>Job Description</h2><p><span>As a Customer Master Data Coordinator, you will develop expertise in a specific function, assuming ownership of the process per the assigned role.<br/>Your primary responsibility involves the execution of data maintenance operations within the corporate information systems, which includes an array of activities such as:<br/><span>- Managing and maintaining the customer master data, including setting up new accounts in multiple systems<br/>- Managing and maintaining salesperson information related to customer setups<br/>- Engaging in new projects and Database Cleanup<br/>- Driving the comprehensive application of global and regional Customer Master Data processes<br/>- Adapting to a fast-paced business with a focus on first in, first out cycle time<br/>- Participating in monthly close activities that result in heavier workloads<br/>- Understanding that working as a team is a must and cooperation with others is essential<br/>- Prioritizing team’s goals and contributing to keep a good working atmosphere in the workplace</span><br/><span>- Updating procedures when changes take place, creating new procedures for processes created on the fly. Sharing the updated information with the CMD Team.<br/>- Providing training for intermediate processes when needed<br/>- Taking part in business continuity coverage and PSE support if necessary<br/>- Capture gaps in processes and eliminate them by addressing to the appropriate group<br/>- Knowledge transfer within the team</span></span></p><p><br/><span><span>Please note that this is a mixed shift position.</span></span></p><h2><br/>Basic Requirements</h2><p><span>- English skills at B1/B2 level<br/>- Familiarity with Salesforce and Google Workspace is preferred<br/>- Bachelors/Masters degree preferred<br/>- Similar work experience required (min 1 year)<br/>- Ability to identify and solve problems on their own<br/>- Supporting peers in problem solving<br/>- Taking ownership of problem resolution<br/>- Team player attitude is a must<br/>- Experience with working under time pressure / tight deadlines<br/>- Continuous learning mindset<br/>- Capability to prioritize and efficiently handle various responsibilities<br/>- Adapting to change<br/>- Attention to detail</span></p><p></p><p><span>In return for your expertise, we’ll support you in this new challenge with coaching &amp; development every step of the way.</span></p><p><span>Also, to reward your hard work you’ll get:</span></p><p>- Contract of employment</p><p><span><span>- Hybrid work model and flexible working hours<br/>- Comfortable working conditions (high class offices, parking space)<br/>- Competitive salary package<br/>- Strong team-oriented culture<br/>- Private medical and dental coverage (Medicover)<br/>- Life insurance<br/>- Cafeteria program for benefits (multisport card, cinema tickets, etc.)<br/>- 1000 PLN for spectacles<br/>- Employee Pension Plan (PP

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Motorola Solutions

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