Field Operations Team Lead

Work Flexibility: Onsite

What you will do -

As the Field Operations Team Lead, you will provide leadership and expertise for loaner kit and order fulfillment, overseeing the distribution of products and services for our representatives and customers.  You will also be responsible for tracking inventory, record keeping, cycle counts and optimizing inventory utilization while maintaining a state of constant audit readiness. 

• Meet established metrics for operations (i.e. turns, service levels) 

• Compile and inspect incoming/outgoing kits/products for compliance with specifications and usage 

• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations 

• Process orders for products while conferring with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries 

• Investigate customer complaints/track service levels and problem solve any discrepancies 

• Utilize processes and tools for scheduling surgeries 

• Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments) 

• Managerial duties including but not limited to: training, coaching, performance management and evaluation, compensation management, recruitment and terminations 

What you need -

• Bachelor’s degree or 6+ years of experience lieu of degree - required

• Demonstrated warehouse/inventory control experience in a demanding, fast-paced environment - preferred

• Valid Driver’s license with good driving record

• Must have the ability to lift, push, pull and carry up to 50 lbs.

• Must have the ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.