OCM Communication Lead

The GA OCM Communications Lead will work as part of a team providing Change Management (Training and Communications) services to help to ensure the diverse stakeholder community is prepared to leverage the new technology and processes being deployed as part of the Medicaid Enterprise System Transformation (MEST) initiative. The team will ensure all DCH stakeholder communities have full awareness of the MEST initiative and are adequately trained in administering new business practices. The Change Management team will partner with module implementation partners to execute a comprehensive training plan. Additionally, the team will author and execute a communications strategy that promotes awareness of the MEST program, the value proposition, key milestones, and updated business practices. 

Duties include:
•    Develop and Implement communications plan utilizing multiple mediums.
•    Track, coordinate and prioritize critical deliverables. 
•    Coordinate and liaise with stakeholders to ensure effective execution, tracking and updating timelines and contingencies. 
•    Working closely with the DCH Communications Team to execute planned engagements. 
•    Coordinate project creative team to implement a consistent visual identity across project deliverables and communications. 
•    Working closely with subject matter experts to create and maintain timely and impactful content for internal and external customers. 
•    Collaborating with DCH departments, vendors and support agencies to disseminate information content via Web, email, social media and other vehicles. 
•    Prepare communications plan. 
•    Coordinate key deliverables and dates for all major program milestones.

Mandatory Qualifications:
•    Minimum 7 years Change Management Communications experience
•    Minimum 3 years’ experience OCM Communications Lead for a Medicaid technology project spanning multiple years and supporting State Medicaid Agencies (SMA) in similar state initiatives
•    Bachelor’s degree or equivalent experience 

•    Remote position, but candidate must be willing to travel up to 50% to Atlanta GA depending on client need

Requested Qualifications:
•    Strong problem-solving and customer service skills 
•    Knowledge of Industry Standards (PMBOK, IEEE, CMMI, ITIL, etc.)
•    Ability to work effectively at all levels in an organization – strong organization behavior knowledge
•    Ability to influence others and move toward a common vision or goal
•    Experience using SharePoint and Microsoft Office applications
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $85,000 - 125,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.