Director, National Accounts

Overview

 

The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

Job Description

Join Our Team at the Omni Boston Hotel at the Seaport – Where Creativity Meets Excellence

At the Omni Boston Hotel at the Seaport, we're more than just a luxury hotel – we're a destination where bold ideas and fresh perspectives thrive. Located in the vibrant heart of the Seaport District, our AAA Four Diamond hotel features 1,054 sophisticated guestrooms, 52 exclusive suites, seven exceptional dining experiences, a scenic rooftop pool, a luxurious Breve Spa, and over 100,000 square feet of dynamic event space. But what truly sets us apart is the people who bring their passion, creativity, and drive to everything they do.

 

Voted “2023 Best Places to Work” by the Boston Business Journal, we’re seeking a Director of National Accounts who isn’t just looking for a job – but is ready to make an impact. If you're someone who thrives in a fast-paced, collaborative environment, and has a knack for driving sales and shaping strategic growth, we want you to be part of our award-winning team.

 

Help Us Lead the Way in the Vibrant Seaport District!

This is your chance to make a significant impact on the success of our hotel. As our Director, National Accounts, you’ll be a key player in driving group revenue for the Omni Boston Hotel at the Seaport. Your mission: to cultivate new business, foster repeat business, and secure large convention room block opportunities, all while optimizing overall revenue. You’ll be part of a passionate, creative team committed to elevating both the guest experience and the hotel's reputation within Boston’s competitive hospitality market.

 

We’re looking for someone who loves a challenge, who’s eager to develop strategic sales plans, and who thrives on building strong relationships with clients, colleagues, and industry partners. If you’re a creative thinker with a knack for collaboration and sales, let’s chat.

Responsibilities

• Drive Results: Meet and exceed sales targets, contributing directly to the hotel’s overall success. You'll be accountable for hitting both weekly and annual goals in a way that’s creative and strategic.
• Lead Sales Initiatives: Cultivate a portfolio of group business accounts through proactive solicitation, strategic marketing, participation in trade shows, and engaging in sales blitzes. Be the catalyst for new opportunities!
• Own Your Territory: Develop and maintain a robust database of accounts within your defined territory, ensuring all prospects are identified, qualified, and nurtured.
• Collaboration is Key: Work closely with teams across the hotel, including Convention Services and Reservations, to ensure a seamless experience for our clients and guests.
• Client Engagement: Build and maintain strong relationships with clients, trade partners, and internal teams to ensure that every client interaction is exceptional and every detail is attended to.
• Creative Problem Solving: Use your creativity to find innovative solutions, particularly when faced with challenges that push you to think outside the box. Your ideas will be valued here.
• Brand Ambassador: Represent Omni Hotels in the best light, sharing our commitment to excellence and helping clients understand all the benefits of partnering with us – not just at the Omni Boston, but across the brand’s properties nationwide.

Qualifications

• Experience Matters: At least five years of experience in group sales, ideally within a hotel or resort environment. You’re a seasoned pro who knows how to close deals, from cold calls to site inspections and contract negotiations.
• Industry Connections: You have prior experience working with global sales organizations and Convention Bureaus, and you understand the importance of building strong industry relationships.
• Tech Savvy: You’re comfortable with the latest sales software and tools, and you’re always ready to learn more about the tech that drives our industry.
• Willingness to Travel: Represent the hotel at trade shows, conventions, and other industry events, traveling to expand your network and generate leads.

PERKS AND BENEF