Front Office Representative

Company Description

About Us

At Story Lane Box, we pride ourselves on creating memorable experiences for our clients through our innovative solutions and exceptional customer service. Based in the heart of Cincinnati, OH, we value collaboration, professionalism, and a commitment to excellence. Join our team and become part of a company where your contributions truly matter!

Job Description

Job Description

We are seeking a Front Office Representative to be the face of our organization. This role is perfect for someone who thrives in a dynamic environment, loves interacting with people, and excels at managing multiple tasks efficiently. You will be the first point of contact for visitors, ensuring a warm and professional welcome, while supporting administrative tasks that keep our operations running smoothly.

Responsibilities

• Greet and welcome clients, visitors, and employees with professionalism.
• Manage incoming calls and direct them appropriately.
• Handle and distribute incoming mail and packages.
• Maintain the appearance of the front office and common areas.
• Schedule appointments and manage meeting room bookings.
• Assist with administrative tasks, including data entry and filing.
• Collaborate with other departments to ensure seamless communication.

Qualifications

Skills and Qualifications

• High school diploma or equivalent; additional education is a plus.
• Proven experience as a receptionist, front office representative, or similar role.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize responsibilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Detail-oriented with a strong sense of organization.
• Friendly and professional demeanor.

Additional Information

Benefits

• Competitive salary range: $44,000 - $56,000 per year.
• Comprehensive health, dental, and vision insurance.
• Paid time off (vacation, sick days, holidays).
• 401(k) retirement plan with company match.
• Professional development opportunities.
• A supportive and inclusive work environment.