Senior Analyst Finance, Strategic Customer Accounts

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Financial & Credit Risk Analysis:  Assess customer financial health and creditworthiness for WD global customer base.  This will encompass analysis of Financial Statements, conducting independent research, and applying analytical skills to make a valid assessment of risk. Expert on risk mitigation, credit insurance, letters of credit, factoring, short term financing/customer risk portfolios.
• Internal Relationship Management:  Actively engage WD counterparts in Sales, Sales Operations, Pricing and in all segments of the WD supply chain to understand customers’ engagement model and requirements, develop the ability to anticipate future financial impacts.  Influence and shape the design of customer incentive and marketing programs in support of WD revenue growth and emerging product offerings. Expert on Quote to Cash business Process, Accounts Receivables and Sox Compliance.
• External Relationship Management:  Engage directly with end customer to ensure healthy relationship dynamics as well as drive process improvements through the Order to Cash interaction.  Includes conflict resolution, problem solving and customer negotiations.
• Problem solving across the cash conversion process:   Ensure accurate WD cash flow forecasting and effective Finance operations.  Manage escalations in the resolution of customer collections dispute resolution / reconciliations.   Includes compliance responsibility and data mining and analysis.

Qualifications

• BS or MBA in Business, Finance, Accounting, or related field.
• Excellent communication skills, ability to influence and negotiate effective solutions with a diverse partner (local / global, internal / external).
• Problem solving and critical thinking skills, ability to prioritize deliverables in a fast-paced environment. Ability to autonomously identify problems across supply chain, determine root causes; then develop & implement solutions for strategic customer accounts.
• Bias for action:  ability to manage through roadblocks, take risk & make decisions.
• Excellent understanding of Financial Statements and financial flows.
• Knowledge of customer incentives and marketing programs is a plus.
• Superior MS Excel skills including macros and AR analytics.
• 5 yrs. experience in Quote to Cash /AR/Operational Finance/Banking Commercial Services
• 5 yrs. experience in Credit analysis and/or data mining and/or reporting

Additional Information

Equal Employment Opportunity
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veter