Assistant General Manager - Suffolk Punch SouthPark

Job DetailsJob Location: CHARLOTTE, NC 28211Position Type: Full TimeSalary Range: $65,000.00 - $75,000.00Job Category: Restaurant - Food ServiceJob Summary:

The Assistant General Manager supports the GM in managing daily operations and staff performance. The AGM helps ensure smooth service execution, assists with financial oversight, and serves as an on-site leader when the GM is unavailable.

 

Key Responsibilities


Supervise daily FOH and BOH operations, ensuring high service standards
Support GM in staffing, training, and team development
Assist with financial performance, including cost controls, labor, and scheduling
Handle guest concerns and resolve service issues with professionalism
Lead by example in hospitality, teamwork, and efficiency
Act as the GM when needed, ensuring operational continuity
Promote a safe, compliant, and positive workplace culture

QualificationsRequirements:


High school diploma or equivalent; degree preferred



3+ years of leadership or management experience in a high-volume restaurant
Experience assisting with scheduling, training, and staff performance management
Ability to support GM in cost control, budget tracking, and operations
Strong interpersonal and coaching skills
Ability to prioritize tasks and solve problems quickly
Availability to cover GM duties when needed
Flexible schedule including nights, weekends, and holidays