Group Product Manager, Usage and Adoption
WorkatoAbout the role
About Workato
Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.
Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.
We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
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Business Insider named us an “enterprise startup to bet your career on”
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Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
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Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
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Quartz ranked us the #1 best company for remote workers
Responsibilities
The Product-led-growth (PLG) team at Workato is looking for a Group Product Manager to help maximize our products' adoption and usage growth. This creates immense value for our customers as utilizing more of our products makes running their business easier. This profoundly impacts Workato’s business as creating more value for our customers drives higher retention and growth. Driving growth and usage by helping our customers find more value through products is critical to scaling our business. You’ll work with an established team of seasoned growth leaders in engineering, product, design, data science, marketing, and sales.
In this role, you will also be responsible to:
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Be the domain expert for our product adoption customer experience.
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Define, understand, and improve key funnels and metrics.
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Build and manage the roadmap for product-led growth, onboarding, activation, and adoption activities.
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Work closely with cross-functional leadership from the product, marketing, sales, success, and finance to deliver against key shared business goals.
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Connect the dots across experiences and teams to create a cohesive customer experience.
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Developing generalized messaging principles for when and how to use messaging across our different channels.
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Launching new messaging channels and optimizing current channels to engage consumers inside and outside of Workato.
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Seamlessly move between diving into the details––analyzing data, building models, getting into technical and design nuances––to strategy planning and presenting your work to senior leadership.
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Ship minimum-viable products to test your hypotheses while delivering a quality customer experience.
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Capture insights from growth experiments' successes and failures, and communicate them to the broader team.
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Partner across the organization to drive and evangelize experimentation and all things
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Uncover and develop growth loops across different stages of the user journey.
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Drive the product strategy, features, and experiments
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