Corporate Vice President - Senior M365 AI Platform Engineer

Location Designation: Hybrid - 3 days per week 

 

Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

 

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities.  You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

 

You are our future, and we commit to investing in you accordingly.

We’re seeking a skilled Senior M365 AI Platform Engineer to lead, design and build Copilot & Power Platform solutions to be deployed across SharePoint, Teams, internal NYL channels, Websites, and SaaS applications. This role will also support M365 integrated experiences. The ideal candidate will be instrumental in supporting and enabling users and business areas to build impactful, scalable M365 and Copilot solutions while ensuring environments remain secure, healthy, governed and optimized for future growth.

 

What You’ll Do:

M365 AI Platform & Support

• Provide expert-level Copilot, Copilot Studio and generalized AI consulting support for NYL business users, including in-depth reviews of current use cases.
• Demonstrate expert knowledge of M365 Copilot, Copilot Studio, SharePoint, Teams, and related M365 tools and technologies.
• Guide and mentor teams on Copilot architecture, best practices, and integration patterns for Agents and related requirements for scalability.
• Review solution designs, provide technical recommendations, and conduct code reviews prior to deployment.
• Support the use of Copilot experiences embedded in SharePoint, Teams, and potentially standalone Copilot Studio agents.
• Support the environments in Power Platform admin center as well as maintaining an overall inventory of Copilot Agents as well as their usage.

 

Environment Management

• Assist users in building and managing secure, scalable M365 Copilot solutions across NYL’s lower environments and production zones.
• Ensure adherence to governance, policies, and compliance standards across all user-developed solutions.

 

Community Engagement

• Monitor the internal Copilot Teams channel, providing timely technical guidance and sharing knowledge with peers and users across the Enterprise
• Lead weekly developer syncs to showcase new features, share platform updates, and promote the adoption of best practices.

 

Dashboards & Monitoring

• Develop and maintain dashboard metrics to monitor usage, adoption, and the health of M365 administrative and platform solutions.
• Support the creation and maintenance of dashboards tracking Copilot and Azure usage to assist with reporting and cost optimization.

 

Strategic Analysis & Innovation

• Leverage M365 data, web APIs, and third-party connectors to support application logic and evolving business needs.
• Evaluate use cases for potential escalation to OpenAI developers for advanced enhancements or custom Copilot solutions.

 

What You’ll Bring:

• 5+ years of hands-on experience in Microsoft 365 (M365) administration, including Microsoft Teams and SharePoint Online and Power Platform, etc.
• 1 years of Copilot Studio experience
• Practical experience with AI-assisted development governance tools such as GitHub Copilot, ChatGPT, or similar, particularly in supporting our processes for DevOps compliance.
• In-depth knowledge of ShareP