Jobs and Careers
HE
Director, Facilities
HertzUnited Statesfull_timeVerifiedPosted 7 May 2024
About the role
Key responsibilities and accountabilities:
- Manage the external service delivery partners divisional and regional contract relationships, to ensure the implementation of agreed services levels, within agreed cost and standards targets.
- Develop maintenance systems and processes for the region which are commensurate with the needs of the local business units and aligned with divisional requirements
- Introduce / implement project management delivery models capable of consistently delivering high quality facilities and services for the region / division. These will be developed in conjunction with corporate, operational and facilities leadership.
- Identify regional business needs and develop products and services to meet agreed requirements. Deliver the best available standards at the most cost beneficial rates.
Key-results areas:
- Work with regional and divisional operations, COE's and business partners to establish business needs and standards to ensure the facilities and projects functions are closely aligned with business strategy.
- Establish a seamless relationship with real estate and concessions to ensure appropriate facilities are provided, when and where required.
- Develop, in conjunction with COE leadership a reporting methodology which will allow for fast and accurate assessments of new or existing facilities, such that responses to changes in business needs can be communicated and agreed in the shortest possible time.
- Manage service providers to ensure products and services are delivered as contracted.
- Implement / establish facilities standards commensurate with business needs and ensure consistent delivery across the portfolio.
Educational Background:
- Bachelor's degree required
Professional Experience:
- Ten to fifteen years ideal requirements, or related role in either a consulting and or contracting capacity, with hands-on experience of dealing with a large property portfolio with substantial and diverse capital investment, energy management and preventive/reactive maintenance program management.
- Proven management experience.
Knowledge:
- Excellent understanding of project management processes and delivery, concept to completion.
- Financial and business acumen and a track record of managing large portfolios and contracts.
- Thorough understanding of the business drivers and the required support mechanisms
- Strong understanding of environmental considerations as they relate to the built environment.
Skills:
- Ability to take projects from concept to completion in an efficient and effective manner
- Ability to work in and with a team to deliver quality, consistently.
- Understands business processes and what is required to support effectively.
- Operates effectively in a large complex organization.
- Strong negotiating ability.
- Thorough knowledge and working experience of the appropriate range of Office Suite programs such as Word, Excel, Project, PowerPoint and Access. Good working knowledge and use of CAD / CAFM systems.
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