Night Operations Coordinator

Title: Night Operations Coordinator
Division Name: Student Affairs
Department: University Housing Services

Job Summary

Coordinator of Night Operations staff in the residence halls and apartments.

Serves in a supervisory capacity during the timeframe of Nighttime operations. Coordinates student leaders tasked with safety and security during this timeframe. Serves in second level response after first level of student leaders. Situations may include mediation, facility concerns, emergency response, and/or criminal or other illegal activities and will act as person in charge unless the event requires the the arrival of either third level staff or police officers. Coordinates the integration and transition from Night Operations to Day Operation desk staff. Performs related duties as needed or assigned.

Additional Information

University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

Salary Rate / Pay Rate

$21.49 per hour

Required Qualifications

1. High school diploma or equivalent.
2. Any one or combination totaling one (1) year (12 months) from the categories below:
A. College coursework in criminal justice, communication, hospitality, social sciences, or a closely related field, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- Associate’s Degree (60 semester hours) equals eighteen months (18 months)
B. Work experience, which could include customer service, crisis management, public safety, such as a security guard or dispatcher, or closely related experience.

Preferred Qualifications

1. Know and understand rules and regulations of the University pertaining to residence halls and apartments.
2. Know the procedures for dealing with fire alarms and maintaining safety of the halls and apartments in emergency situations.
3. Possess the communications skills needed to deal effectively with a diverse public and staff.
4. Sensitivity and understanding of diversity issues.
5. Know how to deal with employees and earn their respect so that a good working environment can be created.
6. Exercise discretion in dealing with emergencies or individuals who are breaking laws, rules, or regulations in the residence halls/apartments during limited access hours.

Work Hours

11:00pm - 7:00am, Thursday through Monday. Tuesday and Wednesday off. Schedule may vary based on operational needs. 

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Remain at a workstation for extended periods
2. Move about in various locations across campus as needed to complete day-to-day work.
3. Effectively communicate on a daily basis.

Proposed Starting Date

September 2025

Required Applicant Documents

Resume
Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity
Relevant Certifications
Transcripts - See Special Instructions to Applicants section for additional options

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you mus