Administrative Assistant - Attractions

It is the primary responsibility of the Administrative Assistant – Attractions to provide administrative and operational support to Adventuredome leadership, including the Director, Operations Manager, and Shift Managers, while contributing to a positive, service-focused environment for both guests and team members. This role supports daily coordination of Adventuredome Dispatch operations and plays a key part in ensuring efficient communication, scheduling, reporting, and recordkeeping across the department.

The Administrative Assistant – Attractions serves as a professional point of contact for internal and external guests, demonstrating a commitment to Circus Circus service standards through timely communication, responsiveness, and a welcoming, solutions-oriented approach. This position supports operational readiness by maintaining accurate documentation, assisting with departmental processes, and helping to create a collaborative work environment that promotes teamwork, professionalism, and exceptional guest experiences.

All duties are to be performed in accordance with departmental and property policies, practices, and procedures, with a strong focus on operational excellence, safety, and guest satisfaction.

Regular, predictable attendance is required.

 

POSITION RESPONSIBILITIES / DUTIES

• Provide day-to-day administrative support to Adventuredome leadership, including preparation of reports, correspondence, and departmental documentation
• Assist in coordinating Adventuredome Dispatch coverage, including scheduling support and coverage for dispatcher breaks or time off as needed
• Compile and distribute daily, weekly, and monthly operational reports for department leadership
• Maintain organized office filing systems, records, and departmental information flow
• Prepare and distribute memos, forms, letters, and communications on behalf of Theme Park leadership
• Respond to guest inquiries, comments, and feedback in a professional and timely manner
• Coordinate purchasing, receiving, and supply inventory for park and office operations
• Assist with vendor communication, documentation, and service coordination
• Greet guests, VIP visitors, and vendors in a professional and welcoming manner
• Manage incoming calls and radio communications; take and relay messages as appropriate
• Compile and maintain departmental comp logs and audit documentation
• Operate standard office equipment including computers, telephones, copy machines, and two-way radios
• Demonstrate proper phone etiquette and professionalism when handling internal and external communications
• Maintain effective working relationships with all business contacts
• Maintain a professional, neat, and well-groomed appearance in accordance with Circus Circus standards
• Perform other job-related duties as assigned

QUALIFIFCATIONS

• Previous administrative or customer service experience preferred
• Experience using multi-line phone systems and/or two-way radios preferred
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook required
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced operational environment
• Flexibility in scheduling; must be available to work weekends and holidays as needed
• Professional appearance and demeanor required

WORKING ENVIRONMENT

• Office environment within a high-volume indoor theme park setting
• Frequent interaction with guests, vendors, and operational leadership
• Opportunities to support daily park operations and guest experience
• Development of administrative, communication, and organizational skills
• Collaborative team environment supporting AdventureDome leadership