Director of Property Management

About Us  

"Inspired by Spaces, Empowered by People." At Enclave, we don't just build structures; we cultivate environments where our partners, team members, and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm, Enclave brings together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial developments across the Midwest and Mountain West.  

Our Growth Story: Since our founding in 2011, we've expanded to over 250 team members, completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years, Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued, supported, and inspired to excel. 

About the Role 

Director of Property Management

The Director of Property Management is responsible for the strategic and operational performance of Enclave’s multifamily portfolio. This leader provides direction, mentorship, and oversight to a team of Regional Managers, ensuring operational excellence, financial performance, and an exceptional resident experience across all communities. This role works cross-functionally with internal stakeholders to drive portfolio growth, standardize best practices, and foster a high-performance, people-first culture. This role is accountable for delivering ownership objectives, optimizing asset value, and supporting Enclave’s continued expansion through innovation, talent development, and operational discipline. This position will be expected to travel across the property portfolio up to 25% a month or dependent upon portfolio performance and business need.

Position Logistics

• Primary Work Location: St Louis Park, MN Headquarter Office
• Work Environment: On-Site 
• Work Schedule: Monday - Friday 
• Work Type: Full Time, Exempt

Position Responsibilities

Strategic Leadership & Portfolio Oversight

• Set and execute the division’s strategic vision, aligning annual plans and priorities with company-wide objectives.
• Provide high-level leadership and guidance to Regional Managers, ensuring consistent execution of property operations, leasing, maintenance, resident service, and investor satisfaction.
• Architect and champion financial, marketing, and resident experience strategies to maximize occupancy, revenue, and portfolio value.
• Drive performance by establishing clear metrics and accountability standards for teams and properties; regularly assess results and coach for continuous improvement.
• Analyze portfolio data to anticipate trends, risks, and opportunities; deploy strategic initiatives to address challenges and capitalize on growth.

Operational Excellence & Compliance

• Oversee the creation and management of operating budgets, ensuring financial objectives are achieved.
• Ensure full compliance with housing laws and proactively manage risk to protect company interests.
• Work collaboratively with the Director of Operations to standardize and implement operational processes and technology that drive efficiency, scalability, and service quality across all communities.
• Partner with Enclave leaders to ensure property safety and successful capital project delivery.
• Support vendor management and performance oversight in collaboration with the Director of Operations, ensuring alignment with financial and operational goals.

Team Development & Culture

• Lead the recruitment, development, and mentorship of Regional Managers and onsite staff, cultivating a culture of accountability, high performance, and continuous growth.
• Oversee divisional training programs to ensure robust onboarding and ongoing learning.
• Model and reinforce Enclave’s core values, fostering a positive and inclusive workplace.
• Resolve escalated investor concerns, ensuring outcomes align with company values.

Reporting & Communication

• Deliver regular operational and financial performance updates to executive leadership and property investors.
• Maintain awareness of industry trends and emerging technologies, championing innovation and continuous improvement.
• Ensure transparent, consistent communication across the division and with cross-functiona