Talent Operations Associate (External Agency Staff)

As a member of our Talent Acquisition team, you will have an immediate impact on the NFL Employee and Candidate Experience by supporting the Talent Acquisition process.  You will participate in recruiting and candidate experience, from posting open requisitions, scheduling candidate interviews, extending offers, and on-boarding new hires.  This role will also provide broad support for day-to-day human resources activities.

Responsibilities: 

• Provide a consistent and positive candidate and employee experience. 
• Process HR transactions including new hires and rehires. 
• Support the talent acquisition processes by posting job requisitions, managing the candidate experience, scheduling interviews, and facilitating onboarding activities. 
• Ensure confidentiality, accuracy, security, and timely maintenance of HR data. 
• Maintain employee files, verify I-9s, and ensure other new hire paperwork is completed on time. 
• Lead New Hire Orientation for all employee types. 
• Manage communications with recruiters, HRBPs, hiring managers, candidates, and all stakeholders with urgency and detail. 
• Effectively use and manage tools for scheduling, hiring, and onboarding 

• Manage individual ticket queues within the case management tool, responding promptly to requests. 
• Maintain positive working relationships with cross-functional teams as necessary, including Payroll, Finance, Compliance, Security, and IT. 
• Support special projects, from tactical to strategic, as needed. 
• Perform related duties as required. 

 

Required Education and Experience: 

• Detailed understanding of the talent acquisition lifecycle 
• Experience working with Applicant Tracking Systems; Oracle Recruiting a plus. 
• Experience working with Service Now or other case management tools a plus. 
• Intermediate level of experience with Microsoft Excel. 
• Demonstrate organization, communication, and accuracy in all work assigned. 
• Detail-oriented and deadline-driven. 
• Ability to handle sensitive and highly confidential information. 
• Enjoys helping others while maintaining a customer service approach and positive attitude. 
• Strong communication skills, both via email and phone. 
• Willing to work some overtime as needed. 
• Expected to resolve scheduling changes during non-traditional working hours, as needed. 
• Ability to think quickly and problem-solve resourcefully. 
• Ability to learn new systems and processes quickly. 
• Ability to work independently, efficiently, and proactively. 

 

Expected Hours of Work: 

NFL employees are required to work 40 hours per week. 

• The NFL places a priority on having an in-person workplace, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success. We remain steadfast in our belief that working together as a team, in our physical office spaces, is critical to the successful execution of our season. For those reasons, we expect employees to work from an NFL office five days a week, except in limited circumstances permitted by NFL policy
• The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.
• This job posting is for a position with one of the NFL’s third-party agency partners that provides services to the NFL. The individual selected for this role will be an employee of that third-party agency and not the NFL. All compensation, benefits, and other terms and conditions of employment are handled by the agency. The assignment to provide services to the NFL will be limited in duration but may be extended for an additional period by agreement between the NFL and the agency.

Whether you are looking to join one of our 32 NFL teams, NFL League office in New York City, NFL Films office based in Mt. Laurel, New Jersey, the NFL Media offices in Inglewood, California or one of our international offices, on your journey you will be met with the excitement that comes with working for the NFL.

We consider ourselves to be stewards of the game of football and most importantly, we consider working for the NFL to be fun. There is a fulfillment unlike any other that comes from working alongside like-minded individuals to achieve a common purpose. Whether you are working to deliver a memorable Super Bowl or aiding the process of delivering games to millions of fans on Sundays— we believe all of us play an important role in ful