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IL
Business Services Specialist
Illinois Secretary of StateSpringfield, United Statesfull_timeVerifiedPosted 12 Aug 2026
💰 $107,628/yr($59,220/yr – $107,628/yr)
About the role
Office of the Illinois Secretary of State Alexi Giannoulias
Job Title: Business Services Specialist
Division: Corporations
Union: SEIU
Location: 2701 S. Dirksen Pkwy. Springfield, IL – Sangamon County
Salary: Range from $4,935 to $8,969 monthly – commensurate with experience.
Benefits: https://cms.illinois.gov/benefits/stateemployee.html
Overview:
Performs technical work in the review and processing of all corporate documents submitted by business entities and the general public; prepares correspondence relative to documents which have been rejected; responds to routine and technical telephone inquiries pertaining to same; assists other Sections of the Division as required; may serve as back-up to fee desk.
Duties and Responsibilities:
Requires knowledge, skill and mental development equivalent to completion of four years of college preferably with course work in finance, accounting, economics, taxation, mathematics, pre-law, business administration or a related fields PLUS two years of progressively responsible professional experience such as would be gained as a Business Services Representative. Any combination of related education and professional experience in the identified fields may be substituted for the requirement.
Knowledge, Skills and Abilities:
Job Title: Business Services Specialist
Division: Corporations
Union: SEIU
Location: 2701 S. Dirksen Pkwy. Springfield, IL – Sangamon County
Salary: Range from $4,935 to $8,969 monthly – commensurate with experience.
Benefits: https://cms.illinois.gov/benefits/stateemployee.html
Overview:
Performs technical work in the review and processing of all corporate documents submitted by business entities and the general public; prepares correspondence relative to documents which have been rejected; responds to routine and technical telephone inquiries pertaining to same; assists other Sections of the Division as required; may serve as back-up to fee desk.
Duties and Responsibilities:
- Receives, reviews and processes domestic articles of incorporation, foreign application for certificate of authority, name reservations, transfer of name reservations, name registrations, annual reports, amended annual reports, agent changes, reinstatements, foreign and domestic amendments, articles of dissolution, certificate of withdrawals, certified copies from foreign states, revocation of dissolution, cumulative reports of changes in issued shares, reports following merger, articles of merger, resignation of agent, statement of corrections, petitions for refund, domestications, conversions, assumed name adoptions, assumed name changes and assumed name cancellations on an expedited and routine basis. Documents must be verified for completeness, accuracy and in compliance with state laws, administrative rules and department policy; verifies fees submitted for correctness; processes credit card payments for documents; enters information from documents into computer to create new corporation records; produces evidence of the corporation filing utilizing computer and sends to corporation; prepares correspondence to corporation representatives detailing reasons why documents have been rejected.
- Provides assistance to business entities, walk-in and call-in customers regarding proposed filings of corporate documents; conducts initial name availability reviews of new corporation documents presented by walk-in customers utilizing the computer and knowledge of the Business Corporation Act and General Not For Profit Corporation Act; provides information concerning the status of corporations by reviewing computer records; accurately produces all copies and certificates of good standing within the period (twenty-four hours) mandated by Statute for expedited service. Processes credit card payments submitted in connection with copy requests and balances all copy work daily. Provides excellent customer service in person, through written communications, and through computer-generated customer contact. Returns telephone calls in a prompt and courteous manner. May serve as the back up to the section fee desk.
- Assists the other Business Services sections, as needed, to review, analyze, evaluate, image and process Domestic, Foreign and Not for Profit documents on a limited basis. Assists, as needed, with routine phone duties. Ensure all documents are in compliance with the Business, Limited Liability Company, Not for Profit and UCC Acts prior to processing. May audit, calculate and verify fees relative to documents.
- Performs other duties as required or assigned.
Requires knowledge, skill and mental development equivalent to completion of four years of college preferably with course work in finance, accounting, economics, taxation, mathematics, pre-law, business administration or a related fields PLUS two years of progressively responsible professional experience such as would be gained as a Business Services Representative. Any combination of related education and professional experience in the identified fields may be substituted for the requirement.
Knowledge, Skills and Abilities:
- Requires thorough knowledge of accounting principles and procedures; business practices and terminology.
- Requires extensive knowledge of effective means of communications, Business English, grammar, spelling and arithmetic including percentage calculations.
- Requires working knowledge of modern office methods, pr
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