Clinical Services Assistant (CNA, CMA, or DCA)

Description

Job Title: Clinical Services Assistant (CSA) - Highlands Clinic

Location: 3935 Sunnyside Drive Harrisonburg VA 2280; Highlands Clinic

Hours: Part Time & Full Time Day Shift Opportunities Available! Weekend rotation availability required. 

Position Overview & General Responsibilities:

The primary responsibilities of the Clinical Services Assistant are to have a presence in the Highlands building and to respond to   resident needs and/or emergencies within the building and independent living residences on campus. 

Qualifications:

• High School diploma or general education degree (GED) preferred.
• Basic reading, writing and math skills.
• Ability to process information accurately, make appropriate decisions and take appropriate action based upon the information available.
• Must have current Nursing Assistant license, Medical Assistant certification, or Direct Care Aide certification through Virginia Board of Nursing. 
• CPR and First Aid certified or ability to attain. 
• Current Virginia driver’s license and meets driver eligibility requirements per Sunnyside policy HR069.
• Ability to work with confidential information and maintain its’ integrity.
• Ability to deal with medical and other emergencies while remaining calm.
• Strong customer service skills; maintain a hospitality approach when engaging all individuals.  

About Us:

Join a team where you are proud of the community in which you work. At Sunnyside, we want each team-member to S.H.I.N.E both on and off campus (Service Before Self, Hospitality with Heart, Inspiring Excellence in Each Other, Nothing Less Than The Best, and Enjoy your Journey). With a plethora of flexibility, growth opportunities, a safe learning environment, on-sight training, and an engaging/motivational atmosphere, you can rise into your new career path. Sunnyside is a not-for-profit Senior Living life plan community situated on 150+ acres in the rolling hills of the Shenandoah Valley in Harrisonburg, Virginia. More than 500 residents call Sunnyside their home. Residents have the options to live in a variety of levels of living including: Independent Living, Assisted Living, Memory Support, and Long-Term Care. Across our beautiful campus, residents can enjoy an array of amenities and services including an on-site restaurant, an award-winning vitality center, salon services, therapy services, fishing ponds, walking trails, and much more! People have said that Sunnyside is great place to live and work! We offer generous paid-time off (even if you work part-time), professional development opportunities, a safe and fun environment, and flexibility.

Requirements

• Respond to a wide variety of emergencies; follow protocol and remain calm and professional.
• Call residents to assess situation when smoke detector is activated and report to residence if alarm does not subside within 30 seconds.
• Respond to off-the-hook calls for Highlands and the Village; report immediately to the apartment/home of the alarm if resident does not answer or return call.
• Check fire alarm panel, call 9-911 and report to the location of the fire when the fire alarm sounds. 
• Follow protocol for building fire when alarm is sounding and initiate the emergency call list if a fire is detected.
• Administer first aid when necessary; use proper first aid methods and maintain composure.
• Obtain Vital Signs to include: Blood Pressure, Pulse, Respiration Rate, Oxygen Saturation, Temperature and Blood Glucose. 
• Administer CPR and use AED if necessary; use knowledge, skills and abilities to use proper methods and maintain composure.
• Secure the Highlands doors by locking and unlocking according to opening/closing of the building.
• Monitor the ground floor of the Highlands and routinely walk the floor.
• Answer calls to the Highlands building and assist or redirect as needed. 
• Perform clerical duties with accuracy and ensure completion by due date.
• Ability to access and navigate Vision for documentation on residents.
• Greet visitors/guest 8p-8a. Making sure they sign in. 

Physical & Environmental Considerations:

This job operates in an   environment of office space with normal lighting levels, temperature ranges,   air quality, and ventilation and noise levels. General office environment with normal   lighting leve