Industrials and Energy Sector-Oil & Gas-US Managed Services-Manager

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The opportunity 

EY’s Americas Consulting Managed Services is the leader in providing innovative and practical end-to-end  managed services solutions. The team has assisted hundreds of companies across all industries to improve overall operational business processes or IT services within their organization by leveraging transformation, specialized talent, and innovation to accelerate costs savings and service performance improvement.

 

The Oil and Gas MS team is seeking an experienced and highly motivated Manager to join our new 

and growing team. Applicants should have an interest in understanding the longer term opportunities for enabling the growth of all the underlying solutions. This role will require supporting development and execution of strategies that drive business growth, market expansion, and competitive advantages, as well as lead the delivery of services. This Manager will be responsible for supporting the relationships internal and external to the managed services organization and driving cross-functional collaboration to achieve overall business objectives. The ideal candidate will have a combination of analytical and problem-solving skills, leadership abilities, managed services delivery management and the capacity to adapt to changing internal dynamics and market trends.  

 

Key responsibilities 

These roles and responsibilities can evolve and adapt based on the organization’s growth and trajectory, industry shifts, and strategic priorities. Key responsibilities include developing and executing on the organization’s strategic vision, collaborating with key stakeholders to align on areas of growth and expansion, and leading the delivery of services across a global, cross functional team. Key areas of focus for this role will include: 

 

• Program management and Delivery: Lead the delivery of Energy specific (Accounting, Treasury, Tax, Audit, Land, Commodities Marketing, Midstream, SCADA, Measurement and Supply Chain) managed services and drive successful outcomes according to client objectives and key results. Spearhead the planning, execution, and governance of IT transformation projects and managed services across multiple geographies, with expertise in India delivery. Manage large-scale managed services engagements, delivering consistent results in customer satisfaction and service delivery.  Ensure alignment with global standards and deliver measurable improvements in operational efficiency, service quality, and customer satisfaction. Oversee distributed, cross-functional teams delivering application development, maintenance, and operational support across diverse technologies to execute on digital transformation and operations projects.  Establish governance frameworks and oversee the realization of value for multi-million-dollar engagements. Track progress and dependencies to identify and resolve any bottlenecks or challenges that arise.  Develop and foster relationships with key client leadership and drive strategic alignment to client’s long-term vision.
• Business development: Assist with potential account partnerships (i.e., strategic client discussions with significant visibility) and expansion opportunities that align with the organization’s growth objectives; assist with internal and external research to develop thought leadership and convey the value proposition. Also, support the internal and external relationships to facilitate that cross-functional collaboration across these opportunities. 
• Data analysis: Develop and monitor key performance indicators and key risk indicators to  measure success, propose areas for optimization and improvement, and identify any lagging indicators for escalati