Principal Engineering Program Manager IS, ServiceNow *Virtual*

Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

The ServiceNow Principal Engineering Program Manager will work with both their Engineering counterparts as well as Executive Stakeholders to define and design solutions and services that delight caregivers and add value to Providence. The scope of this role is both broad (across a business unit) and deep (in terms of technical, process and continuous improvement required to develop and build enterprise wide IS services). Their responsibilities span the life of the solution or service and include collaboration with Engineering and business stakeholders, engaging with caregivers, working with Engineering to define the solution or service, managing the release, establishing the solution/service's identity in the ecosystem, and connecting with and supporting the caregiver community. This role will work in a fast-paced environment, have constant demands for on time delivery, and will require understanding our customer needs, analysis and design, strong problem resolution, decision making, communication and partnering skills. Collaborating with the business, fellow IS organizations, and the project teams will be critical for success.

Providence welcomes virtual work to applicants who currently reside in one of the following states:

• Alaska
• Washington
• Oregon
• Montana
• California
• Texas: Lubbock, Levelland, Plainview

Required Qualifications:

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education / experience
• 8 or more years of related experience

Preferred Qualifications:

• 8 or more years of experience working directly with ServiceNow platform, modules, and service offerings
• 8-12 years’ experience
• Experience in a Healthcare environment
• Agile Engineering Environment Experience
• Experience managing the Service Now suite of products
• Product Marketing 
• Executive Level Presentation Skills
• Strong Understanding of Service Now modules & capabilities

Salary Range by Location:

• AK: Anchorage: Min:$68.33, Max: $116.36
• AK: Kodiak, Seward, Valdez: Min:$71.23, Max: $121.29
• California: Humboldt: Min:$71.23, Max: $121.29
• California: Northern California - Except Humboldt: Min:$79.92, Max: $136.08
• California: Southern California: Min:$71.23, Max: $121.29
• Montana: Except Great Falls: Min:$55.01, Max: $93.68
• Montana: Great Falls: Min:$52.12, Max: $88.75
• Oregon: Non-Portland Service Area: Min:$63.70, Max: $108.47
• Oregon: Portland Service Area: Min:$68.33, Max: $116.36
• Texas – Lubbock, Levelland, Plainview: Min: Min:$52.12, Max: $88.75
• Washington: Western: Min:$71.23, Max: $121.29

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