Senior Principal Product Manager

Strength in Trust 

OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.

The Challenge

We are seeking a Senior Principal Product Manager to join our dynamic and collaborative Product Organization and lead the charge for developing and optimizing our platform services within our Trust Intelligence platform. As a key player in our product management team, you will be instrumental in defining the strategic direction, driving innovation, and ensuring the success of our platform services. 

Your Mission

Your mission is to lead the charge for developing and optimizing our platform services with a specific focus on integrations and automation.  

Responsibilities include: 

• Product Strategy and Vision: Develop and articulate a compelling vision and strategy for platform services, specifically targeting integrations, automation, and workflow enhancements.  Collaborate with cross-functional teams to align product roadmaps with overall company objectives. 
• Leadership and Collaboration: Mentor and coach a team of product managers, fostering a culture of innovation, collaboration, and accountability. Work closely with engineering, design, sales, and customer success teams to ensure a unified approach to product development and delivery. 
• Market Analysis and User Research: Conduct in-depth market analysis to identify emerging trends, customer needs, and competitive landscape within the integration and process automation space.  Utilize user feedback and data-driven insights to inform product decisions and prioritize features. 
• Product Development and Lifecycle Management: Define and prioritize features, enhancements, and capabilities for platform services, ensuring a seamless integration experience for users. Drive the entire product development lifecycle, from ideation and design to implementation, testing, and release. 
• Integration Ecosystem Management: Build and maintain strategic partnerships with key integration partners, technology vendors, and industry leaders. Develop and execute strategies to expand and enhance the integration ecosystem around our platform. 
• Ecosystem Developer Experience and API Design: Function as a primary SME (subject matter expert) on API design and tooling, building an understanding of the competitive landscape from strategy to functional capabilities 
• Automation and Workflow Optimization: Spearhead initiatives to enhance automation capabilities and streamline workflows, improving efficiency and user experience. Collaborate with UX/UI teams to ensure intuitive and user-friendly designs. 
• Performance Metrics and Analysis: Establish and monitor key performance indicators (KPIs) to measure the success and impact of platform services. Regularly analyze data and customer feedback to iterate on features and improve overall product performance. 

You Are

A subject matter expert for enterprise integration platforms, who can handle significant complexity in your role and exercises independent and sound judgement. Someone who thrives under pressure in a fast-paced environment while juggling multiple personas and prioritize competing tasks and deadlines to deliver on aggressive timelines. You are capable of supervising activities, projects, and teams.     

• Drives continuous improvement through effective communication, conflict resolution, and problem-solving.  
• Demonstrates a keen appreciation for diverse perspectives within teams and values the input of all members.  
• Possesses excellent verbal and written communication skills, adept at engaging stakeholders at all levels. 
• Champions a customer-centric mindset and excels in translating customer needs into actionable product development. 
• Empathizes deeply with customer needs and experiences. 
• Demonstrates robust organizational capabilities. 
• Exhibits exemplary communication, interpersonal, analytical, and problem-solving skills.  

Your Experience includes 

• Bachelor's degree in Computer Science, Engineering or rel