Office Administrative Manager (75126)

Job DetailsLevel: ExperiencedJob Location: Highlands Ranch - Highlands Ranch, CO 80126Position Type: Full TimeEducation Level: High School Diploma or GEDSalary Range: $55,000.00 - $60,000.00 Salary/yearTravel Percentage: NoneJob Shift: DayJob Category: Health CarePosition:     Office Administrative Manager (OAM)

Location:    Castle Rock, CO  80109

Hours:         Full-Time 4 days/week, 40 hours/week

Voted a best place to work in 5280 by our employees….Join the largest, private, allergy and asthma practice in the Rocky Mountain Region and enjoy a fast-paced, patient-focused, friendly and fun atmosphere. We have been treating adult and pediatric patients for over 51 years who suffer with allergies, asthma and immunology-related illnesses.

Position Purpose:  Reporting to the Clinic Manager, this full-time position is responsible for the management of the front office while assuring patient satisfaction by working as a team member with the front office personnel and partnering with back-office personnel. 

 

Responsibilities:


Coordinates office schedules for providers; manages staff schedules and personnel performance; performs daily troubleshooting of schedules with patients, staff, and providers.
Reviews daily MD/APP schedules to evaluate flow; patient flow/staffing needs; coordinates staffing issues with the Clinic Manager.
Analyzes budget expenses relating to personnel, equipment, supplies, etc.
Assures the highest standards of customer service are met by all team members.
Assures patient satisfaction by working as a team member with all personnel.
Demonstrates accuracy in recording all pertinent information in patient EMR.
Demonstrates knowledge of management and leadership in carrying out office policies and procedures.
Reviews and approve employee timecards, PTO, etc.
Attends Supervisory meetings.
Schedules monthly meetings for clinic management (CM, OAM, and all clinic providers), and monthly staff meetings; sets agenda items, takes minutes and follows up on items pertaining to the front office.
Works with the Patient Finance Office to assure compliance with all billing policies and procedures; educates and trains front office staff on policies and procedures.
Demonstrates ability to perform proficiently as an Office Assistant; may cross train to the back office and/or immunotherapy injection desk.
Demonstrates flexibility and professionalism; maintains open communication and a team-oriented work environment with all departments.
Supervises hourly staff before clinic opens, during clinic hours and after clinic hours close.
Manages Saturday clinic schedule for staff
Takes initiative and is a self-starter.
Ensures OSHA and HIPAA Compliancy.
Other duties as deemed necessary.


*Responsibilities are subject to change based on the company need.

Benefits include: Medical (100% paid for employee for HDHP/HSA), dental (100% paid for employee for DHMO or 50% for PPO), flex spending accounts, health savings accounts, life insurance, supplemental life insurance, AD&D, LTD, EAP, 401(k) plus company match, profit sharing, incentive plan, tuition reimbursement and 4 day work week. No nights, no holidays, possibly in rotation for 1 Saturday (half-day) per month depending on location.
QualificationsPrerequisites:


Graduate of accredited Medical Administrative School or combination of experience & education.
Minimum of 3 years medical office experience.
Minimum of 3 years in a supervisory role or combination of experience & education.
Strong attention to detail; strong communication skills with the management team and all personnel and patients.
Demonstrated ability to set a professional example, be flexible and office responsible.
HepB, CPR