Sr. Brand Designer

<h2><strong>About Parloa</strong></h2> <p>Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale</p> <h2><strong>About the role:</strong></h2> <p>Parloa is looking for an experienced <strong>Sr. Brand Designer</strong> to define and craft our brand’s visual identity across all touchpoints.&nbsp;</p> <p>In this role, you will design high-impact brand assets to support digital marketing, field events, product marketing, high-stakes presentations, and more. You’ll join our in-house creative team, reporting directly to the Global Head of Design &amp; Creative to help set the standard of creative at Parloa and the category. This role combines design excellence, team collaboration, and AI-driven innovation. You’ll work within Parloa’s brand design system to ensure every asset&nbsp; is not only consistent and precise but also visionary, guiding, and emotionally resonant.</p> <h2><strong>Areas of ownership:</strong></h2> <ul> <li>Craft the direction and expression of Parloa brand design</li> <li>Participate in the creative development of assets across digital and physical channels.&nbsp;</li> <li>Partner with Marketing, Brand, Content, Product, Sales, and Partnerships teams to align visual storytelling.</li> <li>Set the visual bar, and ensure brand fidelity across all creative assets.</li> <li>Help to evolve and maintain our visual identity system.</li> <li>QA design outputs for polish, detail, and consistency.</li> <li>Support briefing and directing external creative agencies, while ensuring external partners deliver work that integrates seamlessly with in-house standards.</li> <li>Champion an AI-first design mindset: exploring and implementing generative image and video tools to scale creativity.</li> <li>Partner with Operations and Global Head of Design on prioritization, project planning, and resource allocation.</li> </ul> <h2><strong>Who you are:</strong></h2> <ul> <li>8+ years of experience in graphic/brand design.</li> <li>Inspired to build the most (only?) design-forward brand in SaaS&nbsp;</li> <li>A portfolio that demonstrates exceptional craft across brand, campaign, and digital, and has a deep understanding of how creative works in differen