Clinical Educator - Training and Development

The Clinical Education Program Specialist for Providence Medical Group (PMG) is responsible for ensuring Patient Care Coordinators, Medical Assistant-Apprentices, Medical Assistants-Registered and Medical Assistants-Certified across PMG understand and are able to deliver care to patients using safe and standard best practices utilizing workflows and tools within Epic and other resources provided. The Clinical Education Program Specialist promotes operational quality and efficiency, and ensures training services are delivered to caregivers using audiovisual, online, and simulation technology to support activities. Collaborates with core leaders, the Providence Nursing Institute, professional organizations, and various departments to ensure the provision of clinical education (including in-service, regulatory and mandatory education), orientation and onboarding, caregiver engagement, and workforce development programs. Promotes, adopts, and embraces a culture of inter-professional collaboration, professional practice, and attainment of excellence in clinical outcomes. Supports implementation of departmental, PMG, and Providence St. Joseph Health initiatives by serving on select committees and work groups and assists with implementation of region- and system-wide initiatives. Continues to develop tools, theories, skills, and knowledge to advance personal excellence in practice.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree in Education, Health Care or related field or equivalent educ/experience
• 3 years experience as an MA-C or PCC in an outpatient clinic setting
• 2 years experience in a leadership role in an outpatient clinic setting

Preferred Qualifications:

• Upon hire: Active National certification/registration by AMCA, AAMA, AMT, NHA, NCCT, or NAHP as a Medical Assistant (for WA State)

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.