Director, Global Operations

At iDE, we are powering entrepreneurs to end poverty. We have powered over 41 million entrepreneurs to end poverty and realize prosperity on their own terms. We are an unconventional, progressive nonprofit organization that believes in the power of entrepreneurship to solve the world’s most pressing problems. We look for innovative ways to leverage our market-based approach to transform the lives of millions of people to create lasting and meaningful change. 

The Global Operations Department is responsible for excellence in operational and financial performance of Country Offices and their portfolio of projects, in partnership with Country Directors and their teams. Under the direction of the Senior VP Africa & Central America (SVP AfCA), the Global Operations Director will support the operational needs of iDE Madagascar, especially our USAID-funded programs and/or other projects and countries within the portfolio as assigned by the SVP AfCA. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Country Program Start-up

• Provide guidance, coordination and support for iDE registration process for a new iDE office and facilitate the collection of necessary information and documentation
• Coordinate any legal advice/guidance with SVP Africa and Central America, CD, and HR as necessary
• Support iDE Country staff and HQ staff on logistics and approvals to locate and secure office space(s) for projects and overall country program.
• Review budget analysis for start-up costs and coordinate with Fund Development team to ensure said costs are included in pipeline proposals for new projects
• In coordination with iDE HQ finance and Madagascar CD, facilitate support from potential local Employer of Record partner
• Manage country office start up task list, coordinating with Programs, Interim CD, Finance and Operations teams. 
• Preparation of new office policies and procedures, including securing of necessary internal approvals
• Coordination of drafting and finalizing Country Office Safety and Security Manual
• Review and approval of Project budgets, annual budgets, and country budget analyses as needed
• Management of HQ / Madagascar consultancy agreements
• Lead and/or participate in local recruitment efforts as directed by SVP or CD
• Lead start-up coordination meetings, including agenda setting, collection, filing, and sharing of notes, and archiving critical documents. 

Country Project & Contract Management  

• Responsible for ensuring our USAID-funded projects in Madagascar, the iDE Madagascar team, and/or other projects and countries as assigned, achieve the following annual iDE and project targets and goals:
• Meet burn rate targets against annual budget of between 95 – 105%
• Are in compliance with iDE’s global policies and procedures
• Are in compliance with donor policies
• Support/manage iDE Madagascar teams to meet required project reporting and deliverable deadlines
• Partner with the Country Office and HQ Finance teams to ensure clean annual country-level audits
• Provide independent portfolio oversight and management through engagement with the country teams as well as HQ support to ensure high quality programs and operations.
• Review and/or approve award agreements and amendments (grants, contracts, and sub agreements) and provide ongoing monitoring to ensure adherence to both contract terms and internal iDE policies and procedures. 
• Engage in contract negotiations with donors/prime partners/contractor/subawardees for risk management and maximization of donor relationship.
• Serve as key compliance officer for individual awards in conjunction with CD and/or Country Operations/Finance Director and the Grants & Contracts Specialist. 
• Coordinate closely with the Finance Department, especially with the Regional Finance Managers (RFMs), to support strong financial project management and regular review of BVA reporting.
• Key project management functions include start up and close down activities; tracking of deliverables and reporting, logging of progress information into iDE systems. Additional project management functions for key awards as determined based on strategic or risk assessments may include monitoring technical and financial performance, coordination and/or management of subs/primes, knowledge management, communications liaison, and other tasks as necessary.
• Regularly review project team performance and work with iDE technical and country teams to ensure projects are on track to achieve deliverables.

• Coordinate with HQ Departments,, iDE UK, and iDE Canada to support Country Director on project management issues as necessary.
• Manage donor reporting for select projects, as needed for a count