Guest Service Host

Overview

The Guest Service Host F&B is someone who thrives on challenge and continually looks for opportunities to learn. They understand that Guest satisfaction is a priority, and efficient operations make it possible.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain the daily operation of the operation.
• Assist Guests as needed.
• Provide excellent Guest service by answering questions.
• Prepare/sell food items.
• Restock items as needed.
• Must remain up to date on all current specials and promotions of the facility.
• Assists in merchandising functions as needed.
• Cash handling functions including POS system and registers.
• Ensures high standards of cleanliness, presentation, and service in work areas.
• Completes opening or closing checklists as required.
• Other duties as assigned.

WORK EXPERIENCE REQUIREMENTS

• Minimum 18 years of age.
• Must have strong customer service skills.
• Excellent multi-tasking skills.
• Must be able to prioritize and perform a variety of concurrent tasks with minimal direction.
• Basic math skills as they apply to cash handling.
• California and Florida Team Members must have a Food Handlers Card.

PHYSICAL REQUIREMENTS

• Must be able to lift up to 30 pounds and be able to stand for long periods of time.
• Ability to work in a loud environment with flashing lights.
• Must be able to work days, nights, weekends, and/or holidays when needed.

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

 

The pay range for this position is $16.50 - $18.00.

 

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits