Electronic Controls Installation and Technical Support Manager

Badger Meter - Where Every Drop Counts and So Do You
 

At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.

Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.

When you join us, you'll find:

• Purpose-driven work that makes a real difference in communities around the globe.

• Career growth and development opportunities designed to help you achieve your potential.

• A supportive, inclusive culture where collaboration and creativity thrive.

Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.

What You Will Contribute:
 

The Electronic Controls Installation and Technical Support Manager is a hands-on technical leader responsible for overseeing field operations, controls integration projects, cellular connectivity diagnostics, and utility‑site service activities. This role manages a team of field technicians, leads complex controls and system integration work, ensures quality execution of installations and inspections, and serves as the primary escalation point for advanced technical troubleshooting.

Job Duties:

• Lead, mentor, and develop field technicians performing installations, system troubleshooting, inspections, and utility‑site work at a customer’s site.
• Conduct field audits, quality checks, and job‑site coaching.
• Manage resource planning, scheduling, and coordination.
• Oversee design, review, and approval of electrical drawings and wiring diagrams.
• Support and ensure control panels are tested and commissioned.
• Oversee warranty work, site surveys, inspections, firmware updates, and field troubleshooting.
• Manage installation of sensors, hardware, electrical equipment.
• Lead field verification of cellular coverage.
• Ensure accurate documentation in work order systems.
• Act as primary contact for utility customers.
• Provide updates and project reports.
• Ensure professional conduct and appearance.
• Manage project timelines and field resource allocation.
• Improve workflow, safety compliance, and documentation.
• Partner with engineering and product development.
• Enforce safety rules, PPE, and safe vehicle/equipment operation.
• Ensure safe work in inclement weather.
• Conduct incident reviews and safety training.

Education and Experience:

• 10+ years of experience in a manufacturing setting with 5+ years in a leadership capacity.
• Associate or bachelor’s degree in Electrical Engineering, Computer Science, IT, or related field experience is preferred.

Qualifications:

• Ability to develop and lead large teams
• Strong cross functional communication skills
• Ability to create and maintain resource planning and work execution plans and or schedules
• Advanced knowledge of PLCs, control systems, electrical integration.
• Strong proficiency with work order systems and Microsoft Office.
• Ability to work safely in demanding outdoor environments.
• Strong mentoring and communication skills.

Competencies:

• Execution: Ensuring others contribute to organization strategies by focusing them on the most critical priorities; measuring progress and ensuring accountability against those metrics.

• Aligning Performance for Success: Focusing and managing individual performance by helping others set performance goals, and then tracking results and evaluating performance effectiveness.

• Decision Making: Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establ