Head of New to Bank, KYC (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

200,000 - 280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Financial Crimes & Fraud Mgmt

Job Description:

The Head of New to Bank, KYC oversees the end-to-end onboarding process for new clients, ensuring compliance with KYC, AML and regulatory requirements while optimizing operational efficiency. This role leads a team responsible for due diligence, document verification, risk assessment and data management to facilitate seamless onboarding. This role involves collaborating with 1st and 2nd line stakeholders, and technology teams to enhance processes, reduce turnaround times, and improve customer experience. Additionally, this role is responsible for driving strategic initiatives, implement automation solutions and manage escalations to ensure adherence to regulatory standards and internal policy requirements.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Develops and implements procedures and frameworks to ensure compliance with regulatory requirements and industry best practices
• Leads the KYC Operations team in executing the bank CDD processes
• Collaborates the senior management to align KYC strategies with the banks overall risk management and business goals
• Ensures adherence to AML and CTF and relevant regulatory requirements
• Oversees periodic risk assessments to identify and mitigate potential financial crime risks
• Manages regulatory audits and inspections, ensuring accurate and timely reporting
• Supervises and enhances the onboarding, ongoing monitoring, and periodic review processes
• Ensures the KYC records are maintained accurately and updated regularly

Education & Experience:

• Bachelor's degree required; Graduate degree preferred
• 10+ years of relevant experience
• Proven abilities, understanding and developing strategies with a deep understanding of AML/KYC
• Strong business acumen, identifying and developing opportunities which align to LOB roadmaps
• Track record of driving and delivering innovative ideas in a fast-paced environment
• Strong relationship management, ability to form strong relationships with senior leaders and build trust
• Proven business and financial acumen
• In-depth knowledge of relevant banking and regulatory rules and policies
• Organizationally astute, with superior influencing, collaboration, and communication skills

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

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