Pharmacy Technician - Elkins

Job DetailsJob Location: Elkins, WV 26241Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: DayJob Category: PharmaceuticalJob Summary

Assists the pharmacists in performing pharmaceutical care and accurately fills prescriptions in a professional manner. Pharmacy technicians and trainees must always be supervised by a licensed pharmacist.  

Essential Duties and Responsibilities


Process and prioritize prescription orders and refills 
Answer phone calls and check voicemail system 
Data Entry in Pharmacy Software System 
Add insurance cards to a patient profile 
Process third party claims 
Process prior authorization claims 
Communicate effectively with patients and co-workers 
Dress professionally per Valley Health Care Dress Code Policy 
Clock in and out
Maintain professional integrity  
Receive, store, and validate incoming supplies and drugs 
Verify stock and maintain inventory records per VHC policy 
Conduct NDC audits  
Maintain a knowledge of 340B policies and procedures 
Keep the pharmacy area clean and orderly 
Check all stock for outdated medication on a regular basis 
Process the return of outdated medication to reverse distributor 
Process overstock returns to vendor 
Operate pharmacy POS system 
Close cash register and prepare deposits 
Offer counseling on new prescriptions 
Refer all questions regarding prescription and non-prescription medications to the pharmacist 
File prescriptions, except for Schedule II drugs 
Place completed prescription orders in will-call area 
Apply payments to credit accounts 
Print patient medication lists 
Mail out prescriptions per VHC policy 
Pack medications in SureMed Packaging using guided packing software 
Enroll patients in Sync Program and/or facilities 
Order supplies 
Maintain all licensing requirements, including continuing education 
Use fax machine to send/receive prescriptions and notifications 
Send and receive electronic orders in Pioneer system 
Appropriately identify and handle Hazardous drugs 
Attend meetings as required 

QualificationsQualifications

Technician Trainees must register with the West Virginia Board of Pharmacy 
Certified Technicians must maintain State and National licensure (or  
equivalent) 
All technicians must understand laws and regulations pertaining to the practice of pharmacy and maintain adherence to such laws and regulations. 
Must be able to perform each essential duty satisfactorily after sufficient training program is completed. Must have basic computer skills, including typing and word processing. 

Education and Experience

High School Diploma or equivalent required, completion of accredited training program preferred; Experience preferred but not required.

Professional Standards

Leadership 

Team building mentality is exemplified in all work done. 
Positively influence and uplift members and other affiliates. 


Employee Expectations 

Follow all policies and procedures, including the Code of Conduct, which can be found in the Employee Handbook. 
Follow the direction given by the supervisor to ensure site expectations are met. 


Communication 

Must be able to provide important and relevant site information in staff meetings and to members, co-workers, and supervisors. 
Must be able to listen to co-workers and team members. 
Must be able to present important and relevant site information to supervisors. 
Must be able to write and compose clear, concise, accurate written documentation and data reports, as necessary. 

Values

Upholds the Code of Ethics and mission of Valley Health Care, Inc. by conducting professional activities with Valley Health Care’s values of integrity, teamwork, compassion, excellence, and Here for Good.

     Integrity

          We act openly and truthfully in everything we do.

     Teamwork

          We work together to serve our patients.

     Excellence

We create better ways of doing the things we do and provide the highest quality of care for each patient every time.

     Compassion

         We treat each other and our patients with concern, kindness, and respect.

     Here for Good      

          We make decisions that will best serve our patients now and in the future.

Understanding of Health Care Laws and Regulations

Must have the ability to follow HIPAA guidelines as well as an understanding of policies and procedures regarding medical records put in place by the Federal Government, Medicaid, Medicare, and WV Behavioral Health Laws put forth by the WV Department of Health and Human Resources. 

Customer Service

Must listen to the customer, understand the customer, do what needs to be done to meet the customer’s expectations, and take ownership of the customer experience.

Computer Literacy

Knowledge of basic computer software (MS Office – Word, Excel, and Outlook) and the willingness and ability to l