Assoc. Director - Pharmacy Outcomes & Implementations

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CORE JOB FUNCTIONS                                                                                                          

• Lead enterprise pharmacy transformation initiatives across retail, specialty, ambulatory, infusion, and population health platforms by translating strategic priorities into structured implementation plans with defined scope, milestones, KPIs, and accountability measures.
• Drive the design, optimization, and integration of pharmacy clinical, operational, business, and data workflows to support scalable service delivery, value-based care strategies, and improved patient outcomes.
• Establish and standardize pharmacy business requirements, technical specifications, workflow documentation, and governance processes to ensure alignment between clinical objectives, financial goals, regulatory requirements, and IT capabilities.
• Oversee the full lifecycle of pharmacy projects and programs, including project planning, risk assessments, executive reporting, timeline management, and implementation oversight to ensure timely and successful execution.
• Partner with IT, analytics, finance, compliance, legal, and operational stakeholders to support system builds, reporting infrastructure, interoperability, and enterprise pharmacy performance initiatives.
• Lead vendor strategy and oversight for pharmacy technology, automation, analytics, and service partners, including evaluation, onboarding, performance monitoring, contract alignment, and support for negotiations.
• Design and oversee analytics frameworks, executive dashboards, and performance scorecards to support operational performance, payer reporting, rebate optimization, ROI tracking, and strategic decision-making.
• Ensure compliance with applicable regulatory, accreditation, and quality standards, including 340B, URAC, ACHC, and state and federal requirements, by embedding controls, documentation standards, and audit-ready processes into pharmacy workflows.
• Lead cross-functional teams and change management efforts to drive adoption of new systems, processes, and best practices while fostering a culture of accountability, continuous improvement, and performance transparency.

• Mentor and develop pharmacy operations, project, and analytics staff to build internal capabilities and support long-term organizational growth.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.  Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                         

Education:

Doctor of Pharmacy (PharmD) required

Certification and Licensing:

Active Pharmacist license in the State of Florida required or eligible for licensure

340B certification

Experience:

7 years of relevant experience

Knowledge, Skills and Attitudes:

Strong Epic and Pioneer Rx skills and 340B certification

Experience in education, training, or precepting pharmacy learners

DEPARTMENT ADDENDUM

Department Specific Functions

• Enterprise Pharmacy Transformation:
  Lead system-wide pharmacy initiatives across retail, specialty, ambulatory, infusion, and population health. Translate strategy into execution plans with defined KPIs, scalable workflows, and value-based care alignment.
• Clinical & Business Requirements:
  Develop and standardize BRDs, technical specifications, and workflow designs. Ensure alignment across clinical, financial, regulatory, and IT requirements, and support system build and reporting enablement.
• Program Governance & Execution:
  Oversee full project lifecycle with structured governance (charters, timelines, risk management, executive reporting). Track performance through standardized dashboards and KPIs.
• Vendor Management