Director, Student Success

Title: Director, Student Success

Employee Classification: Director, Student Success

Campus: University of North Texas - Dallas

Division: DAL-Academic Aff & Stdnt Success

SubDivision-Department: DAL-Office of the Provost

Department: DAL-Student Success & Testing Svcs-513260

Job Location: Dallas

Salary: $74,325.00

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.   We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.   Learn more about the UNT System and how we live our values at www.UNTSystem.edu.  

Department Summary

The Office of Student Success and Testing Services is dedicated to empowering students and the community we serve throughout their educational journey. We are committed to fostering the growth and success of both students and community members by providing resources that support educational and professional development.
Our goal is to cultivate a shared sense of responsibility among staff, students, and community members, working together to champion and enhance educational endeavors.

Position Overview

The Director of the Student Success Center and Testing Services oversees the student success coaching, the early alert program, and other specialized student programming in collaboration with other academic initiatives that promote student persistence and graduation. In addition, the Director guides the testing program to promote TSI college-readiness of new students and completion of college credit-by-exam, college and graduate school entrance exams, professional certification examination opportunities for students. Supervision includes professional staff, student paraprofessionals, and the TSI Liaison for campus. The Director of Student Success and Testing Services reports to the Assistant Provost in Academic Affairs.

Minimum Qualifications

Master's degree in counseling, business, or a related field, and three (3) years of direct academic counseling experience in Higher Education; or any equivalent combination of experience, education, and training.

Knowledge, Skills and Abilities

- Thorough knowledge of University policies and procedures (or ability to rapidly assimilate)
- Extensive knowledge of Texas rules and regulations, particularly regarding TSI administration
- Strong critical thinking, problem-solving, and presentation skills
- Depth of knowledge in academic advising, student service, and student development
- Excellent communication skills with diverse populations
- Ability to develop and maintain effective working relationships to promote collaboration
- Strong planning and decision-making capabilities

Preferred Qualifications

Master's degree in counseling, business, or a related field, and three years of direct academic counseling experience in higher education or any equivalent combination of experience , education, and training. Doctoral degree preferred.

Required License/Registration/Certifications

 

Job Duties

• Student Success Center Management Academic Coaching Program: Design and implement a c