Assistant Housekeeping Supervisor I (Multiple Positions)

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:

Reporting to the Assistant Director, Building Services, the Assistant Housekeeping Supervisor 1 organizes and supervises a staff of Building Maintenance Workers in the completion of the Housekeeping Program and provides first-rate service.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Conducts inspections of buildings, offices and other areas to note significant conditions and sees that needed work is done.

• Provides assignments to Building Maintenance Workers and/or other Housekeeping employees and supervises the performance of their work. Prepares the employee performance evaluations.

• Supervises the work operations and functional programs of the department, and makes recommendations in the discipline of employees.

• Responsible for approving Workday time cards on a bi-weekly basis.

• Maintains, manages and closes work orders using the Maximo software. Utilizes Cornerstone for online training.

• Satisfies customer requests for housekeeping tasks.

• Completes oral and written reports.

• Assists with the maintenance of essential housekeeping records and files, including personnel timekeeping and service records.

• Uses the housekeeping/facilities software management program.

• Follows all OSHA safety regulations, Blood Borne Pathogens guidelines, Fire Safety, university and department policies.

• Reports maintenance deficiencies and generate the necessary work orders to correct the situations.  Provides information to the customer regarding work order status. Follow-up with the customer after the work is completed.

• Communicates with supervisor/director on any concerns pertaining to the effectiveness and efficiency of implementing their housekeeping duties. Communicates with employees through regularly scheduled meetings.

• Trains new employees in proper cleaning procedures and use of cleaning equipment.

• Responds to emergencies in a timely and professional manner.

• Attends training sessions as assigned relating to housekeeping methods/equipment use, Supervisory Training, interpersonal communication and teamwork.

• Assists and shares knowledge and experience with others to provide full and accurate information when turning over a job to another employee.

• Communicates any issues to the next shift supervisor at the end of the shift.

• Oversees Crew Supervisors if needed.

• Performs related duties as required.

• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED: 

• A minimum of two (2) years of housekeeping experience in a large, complex institution is preferred, including at least one (1) year of supervisory experience in work connecting with housekeeping, sanitation and maintenance services.

• A driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

• Ability to read, write, speak understand and communicate in English sufficiently to perform the duties of the position.

• Must be available to work all shifts, overtime and holidays.

• Knowledge of methods used in inspecting wards and other areas from the point of view of housekeeping maintenance standards and general order, safety and sanitation.

• Ability to lift 20-25 pounds and climb a 6-foot ladder.

• Knowledge of cleaning techniques and proper use of floor care equipment.

PREFERRED: