Program Task Lead - Business Relationship Management

ARETUM, a leading government contracting company specializing in technology-enabled mission support services, is seeking a highly-skilled and experienced Program Task Lead - Business Relationship Management to join our team. As a Program Task Lead - Business Relationship Management at ARETUM, you will play a critical role in managing and strengthening relationships with our clients and overseeing the successful delivery of business relationship management services.

ARETUM LLC (ARETUM) is known for providing cutting-edge solutions and outstanding service to Federal clients in various sectors, including Next Generation Analytics, Engineering Services, Training Services, IT Systems, Cyber Security, PMO Support, and Financial Consulting. Our mission is to deliver technology-driven solutions that meet the unique needs of our government clients, enabling them to achieve their objectives effectively and efficiently.

Responsibilities

• Lead and manage a team of business relationship managers to ensure effective client engagement and service delivery.
• Develop and implement strategies to strengthen client relationships and drive long-term client satisfaction and retention.
• Collaborate with clients to understand their business needs, goals, and challenges, and provide strategic guidance and solutions.
• Oversee the delivery of business relationship management services, including client onboarding, relationship development, and issue resolution.
• Monitor client satisfaction and proactively address any concerns or issues.
• Stay updated on industry trends and best practices in business relationship management and apply them to enhance our approach and strategies.

Requirements

• Demonstrated track record of success managing large staff toward shared goals achievement.
• Strong in-depth knowledge of DOS rules and regulations and project management practices.
• Demonstrated experience managing similar IT Governance programs
• Demonstrated experience with Systems Development Lifecycle Support, process improvement, cost estimating/software benefit-cost analysis, and enterprise risk management support.
• Strong project management skills, including the ability to manage multiple projects simultaneously.
• Strong communication skills, both oral and written, with the ability to communicate effectively with a diverse range of stakeholders.
• Demonstrated ability to work collaboratively with others and build strong working relationships.
• Experience managing a team of professionals and ability to motivate and lead staff to achieve program goals.
• Proficiency in Microsoft Office suite and other project management software.
• Excellent interpersonal, communication, and writing skills.
• Manage complex teams including subcontractors and independent contractors.
• Advanced proficiency in administrative and operational support skills and abilities.
• Proven ability to proactively manage and support complex, geographically disparate projects/tasks, including oversight of logistics.
• Minimum Requirements:
• Secret level security clearance (must be issued by DCSA) (must be eligible for access to Sensitive Compartmented Information (SCI).
• Active PMP certification from the Project Management Institute (PMI)

ARETUM is an equal opportunity employer, committed to diversity and inclusion. All qualified candidates will receive equal consideration for employment without regard to disability, race, color, religious creed, national origin, sexual orientation/gender identity, or age.

ARETUM utilizes e-Verify to check employment authorization.

EEO/AA/F/M/Vet/Disabled.