Counselor Assistant (Administrative Specialist 1)

Initial Posting Date:

11/04/2025

Application Deadline:

11/11/2025

Agency:

Department of Human Services

Salary Range:

$3,705 - $5,066

Position Type:

Employee

Position Title:

Counselor Assistant (Administrative Specialist 1)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Please read through entire post as a cover letter is required to be considered.

Opportunity awaits!

Join our team to provide essential client support and technical casework assistance to Vocational Rehabilitation counselors and the Branch Manager—make a direct impact every day! Apply now!

As a Counselor Assistant (Administrative Assistant 1), you will work in our Portland office on NE 102nd Avenue assisting Oregonians in-person. Vocational Rehabilitation assists Oregonians with disabilities to achieve and maintain employment and independence.

Summary of Duties

As a Counselor Assistant, you will be:

• Processing records requests from multiple agencies in compliance with agency policies and client privacy rights. Collaborating with Vocational Rehabilitation Counselors to review tracking reports and ensure timely receipt of medical records for eligibility determination.

• Adhering to state and federal fiscal regulations, including delegated signature authority, contract administration, procurement procedures, and vendor verification and authorization. Supporting financial processes such as tracking and reissuing lost warrants and assisting with notarization when necessary. Experience with auditing client service billing invoices and payment records to ensure accuracy and compliance.

• Providing direct, person-centered support to individuals with disabilities by guiding them through application processes, collecting documentation, and facilitating eligibility determinations for Vocational Rehabilitation services.

• Maintaining ongoing communication with consumers via phone, written correspondence, and in-person interactions to offer follow-up services and monitor progress toward employment goals.

• Answering and managing a multi-line telephone system, responding to inquiries about Vocational Rehabilitation services, providing program information, and scheduling intake appointments as needed.

• Tracking and monitoring client appointments, including missed or rescheduled sessions, and reporting relevant updates to the Branch Manager.

Learn more about our programs, as your work providing services will be through the Vocational Rehabilitation Program and by viewing/listening to