Senior Talent Development Partner

SUMMARY

The Senior Talent Development Partner is a senior-level individual contributor responsible for designing, building, and optimizing the credit union’s learning ecosystem. Reporting to the VP of Learning and Development, this role focuses on creating scalable, high-impact training solutions that support employee performance, elevate the member experience, and align with Mirastar’s values and service philosophy. This position serves as a subject matter expert in learning management systems, instructional design, and learning strategy, partnering across departments to deliver innovative, compliant, and member-centric training programs. While not responsible for direct people management, the Senior Talent Development Partner leads through influence, project ownership, and expertise. This role operates as a highly collaborative individual contributor within the Talent team. The Senior Talent Development Partner is expected to balance hands-on execution, managing projects, systems, and processes that support employee success and enhance the member experience. Occasional travel may be required to support in-branch or in-person training initiatives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: BA degree in training, adult education, curriculum development, organizational development, or a related field, 5-7 years’ experience with a minimum of four years of experience delivering hands-on and virtual training programs. Experience working with Credit Unions is desirable.
• Certificates, Licenses, Registrations: None required.
• Geographical Location: This position may be eligible for a flexible work arrangement. Individuals working in this position must be located within the state of California.

ESSENTIAL FUNCTIONS

• Design and implement enterprise-wide learning solutions that align with Mirastar’s mission, values, and strategic priorities
• Develop engaging training programs that strengthen member service, product knowledge, and operational excellence across the organization
• Partner with business units to assess needs, identify performance gaps, and develop targeted learning solutions
• Enhance onboarding programs that reflect Mirastar’s culture and set employees up for success
• Develop and maintain curriculum across key areas, including member service, consumer and real estate lending, systems training, and compliance
• Ensure all training content aligns with applicable regulatory requirements (e.g., BSA/AML, Fair Lending), internal policies, and role specifications
• Establish and maintain instructional design standards, templates, and best practices for consistency and scalability
• Manage and optimize multiple Learning Management Systems (LMS) and related technologies, including course deployment, tracking, and reporting
• Support organizational projects, including system implementations, content rollouts, and process improvements
• Measure and evaluate training effectiveness using data, feedback, and performance metrics; recommend and implement enhancements
• Support organizational change initiatives by developing training that enables the smooth adoption of new processes, systems, and products
• Serve as a trusted advisor and resource to stakeholders, providing guidance on training approaches and learning solutions
• Prepare metrics and reports as requested by management
• Coordinate with subject matter experts to design department-specific learning modules to enhance skill levels
• Support training activities and outside training consultants
• Manage all logistical aspects for various training programs: coordinate/communicate with participants, presenters, and managers, send out calendar reminders, update internal Master Training Calendar, prepare agendas/packets; when applicable: order refreshments/meals, set up meeting space, check equipment, etc.
• Create/support other software training for CU staff (e.g., soft/technical skills training)
• Maintain a keen understanding of training industry trends, developments, and best practices
• Compliance with the Bank Secrecy Act, OFAC, and USA PATRIOT Act, including but not limited to reporting suspicious activities to supervisor and BSA Officer.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Dynamic and engaging presentation skill