Jobs and Careers
UM

Case Manager TSS, 40 Hrs, Day Shift

UMass Memorial Medical Center
United Statesfull_timeVerifiedPosted 3 Nov 2025

About the role

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$20.00 - $33.15

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Friday, Saturday, Thursday, Tuesday, Wednesday

Scheduled Hours:

8am-4:30pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

71000 - 0126 TSS

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsibilities:

  • Ability to implement program policies and procedures in order to maintain daily structure and consistency within the program milieu and maintain compliance with DPH licensing standards.

  • Ability to effectively communicate and develop positive professional relationships with staff and co-workers and outside professionals and complete all required documentation.

  • Knowledge of and edibility to work effectively with community-based resources, referral networks, and public/private systems of care.

  • Ability to assess basic physical, social, educational, legal, and service needs of a client and coordinate care with other inter-agency and community-based providers. 

Qualifications:

  • C02: Case Manager I: Must have HSD/GED or HiSet; Associates degree preferred

  • C04: Case Manager II: Requires a Bachelor’s degree; preferably in the field of psychology or human services

  • Certification in addictions counseling or minimum of 1 (one) year of experience in field required.

  • This position requires transporting clients as an essential function of the role.   A current, valid US Driver’s license and a review of your motor vehicle record is required for a determination of your eligibility to drive for this work-related purpose.  A CHL vehicle may be available but if you will be using your personal vehicle you will be required to provide proof of current registration and inspection. 

  • Knowledge of the Massachusetts continuum of care for substance abuse.

  • Understanding of addiction and recovery.

  • Desire to serve others required.

  • All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click here  

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

UMass Memorial Medical Center

View company profile →