Accounts Receivable Specialist

Overview

Following general supervision and all College policies, this person will perform duties in support of the standard operational procedures of the Student Accounts Office and the College's accounts receivable/cash receipt system. This person will also provide continuous counter service to the students, staff and general public.

 

Full-time Employee Benefits include: medical and dental insurances, retirement plans, paid time off, educational benefits for employees and dependents at Penn College and Penn State University, and more. For additional information, click here.

Qualifications

EDUCATION

• Associate's Degree In Business Administration or related discipline, or, equivalent combination of work experience and education that qualifies the individual to perform the functions of the position. Required
• Bachelor's Degree in Business Administration. Preferred

EXPERIENCE

• Three (3) years experience with an accounts receivable computerized system, to include one (1) year of customer service experience. Required
• Experience dealing with the public. Required
• Experience in handling large sums of money accurately and efficiently according to departmental procedures. Required
• Experience with Microsoft Office products, including extensive knowledge of Excel. Required
• Experience working in a Student Accounts Office. Preferred

ABILITIES AND SKILLS

• Functional ability with computers or ability to learn computer functions. Required
• Good oral and written communication skills. Required
• Ability to work with minimal supervision. Required
• Ability to resolve routine problems with accuracy and composure. Required
• Ability to simultaneously handle a variety of assignments of varying complexity. Required
• Ability to meet deadlines. Required
• Ability to understand the concepts of an accounts receivable system. Required
• Must gain knowledge of current regulations regarding Financial Aid, Title IV funds and -Student/Parent Plus loan programs. Required
• Demonstrate concern for detail and accuracy. Required
• Must gain knowledge of departmental and College policies and operational procedures. Required

 

Responsibilities

• Provide customer service both in-person and by phone.
• Gain understanding of third-party payment /refund systems and processes. Answer questions and assist students as appropriate.
• Assist Assistant Bursar with processing of stipends/refunds from student’s account in accordance with federal and state regulations and College policy and procedures.
• Post Student Acceptance Deposits and Housing Deposits.
• Post tuition payments as received to individual student’s account.
• Post endorsed student loan checks to student’s account receivable file, daily in accordance with Federal Student Loan program regulations.
• Maintain file of credit card authorizations while safeguarding their confidentiality.
• Disburse pre-approved cash emergency loans to students from College’s Petty Cash Fund and post to appropriate accounts.
• Assist office staff with mailing of students’ statements.
• Assist Third-Party Billing Coordinator with coding Penn College employees/dependents tuition waivers/reductions according to College policy on a semester basis, maintain files.
• Monitor outstanding GW Smith Loans; inform Financial Aid Office of delinquency.
• Assist Bursar in preparation of Excel spreadsheets used for sending delinquent account data to outside collection agencies.
• Enter appropriate comments to individual students’ history file and the miscellaneous A/R system as directed.
• Maintain up-to-date filing, retrieval system.
• Develop, maintain a thorough working knowledge of the miscellaneous accounts receivable system
• Develop, maintain a thorough working knowledge of College’s various Academic processes and student services.
• Develop, maintain a general understanding of inter-relationships between student accounts and outside agencies.

ADDITIONAL RESPONSIBILITIES

• Post payments received to miscellaneous AR and cash receipts systems; verify accuracy of posting to correct receivable/general ledger accounts as received from Accounting Operations and various departments across campus; return receipts when appropriate.
• Open, sort, stamp, and distribute incoming mail.
• Assist staff in completion of projects, reports, and other office functions.
• Assist with other accounting functions within Financial Operations as needed.

Physical Standards and Special Job Features

• Long periods of stan