Product Program Manager - Private Equity Practice

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Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way.. Our Global Private Equity & VC Practice is transforming the way private equity firms create value for investors and their portfolio companies and transforming/scaling how Salesforce accelerates its growth by specializing in this broad horizontal sector across all our industries.

We are action-oriented. We provide a unique form of strategic relationship capabilities to accelerate growth, and reduce risk. Blending analysis, vision, product-oriented thought leadership, with a focus on AI and Data, business case development and an entrepreneurial approach that enables senior Private Equity executives and their Portfolio Company Executives to rethink how quickly, easily and cost-efficiently they can achieve their strategic objectives and deliver next-generation, value creation-enhancing customer experiences across sales, service, marketing and commerce using the Salesforce platform.

Private Equity Practice is seeking a highly skilled and motivated Program Coordinator to drive sales excellence for our internal Private Equity and Venture Capital (PEVC) practice teams. In this highly visible role, you will champion the best tools and technology to enhance practice efficiency and achieve sales excellence, working closely with Practice leadership, Sales Leaders, and Relationship Management teams.
 

RESPONSIBILITIES

• Project Management: Oversee the lifecycle of technical projects related to sales tools, from initiation to delivery, ensuring alignment with organizational goals.
• Requirements Gathering: Gather requirements from Sales Leaders and Relationship Managers to build the right tools to improve sales efficiency within the team
• Technical Guidance: Leverage your understanding of sales processes and technologies to guide Business Technology teams in implementing technology strategies.
• Cross-Functional Collaboration: Collaborate with relationship managers, developers, and executives to define project requirements and ensure effective communication.
• Risk Management: Identify potential technical risks and develop mitigation strategies.
• Scheduling and Resource Allocation: Develop project schedules, allocate resources, and manage dependencies.
• Testing and Quality Assurance: Facilitate testing to ensure solutions meet business requirements.
• Reporting: Generate reports providing insights into project progress and performance metrics.
• Cross-Functional Alignment: Work closely with stakeholders to build prototypes and deliver the right products to drive sales excellence. Build and maintain strong working relationships with customers, peers, and partners.

REQUIRED SKILLS

• Salesforce Proficiency: Solid understanding of Salesforce technologies like Sales Cloud, Tableau, and related applications.
• Internal tools: Proficiency building internal tools for internal stakeholders
• Communication Skills: Excellent verbal and written communication skills.
• Leadership Abilities: Strong skills to motivate teams and influence decision-making.
• Problem-Solving Skills: Ability to analyze complex issues and develop data-driven solutions.
• Self-Starter: Creative, high-energy, self-starter comfortable leading initiatives. Demonstrate a strong work ethic, personal drive, and character aligned with company values.
• Customer Empathy: Ability to understand customer pain points and develop high-level recommendations.
• Agility: Curious, entrepreneurial, and able to deliver in a fast-paced environment.

PREFERRED QUALIFICATIONS

• Experience working in cross-functional teams on large-scale technology initiatives.
• Knowledge of Salesforce cloud technologies, e