Business Office Clerk (Honda/VW)

Location: Port Charlotte, FL (Onsite) | Type: Full-Time or Part-Time | Compensation: $19.00 - $21.00 per hour

Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!

We're hiring a Business Office Clerk to join our team at our Honda and Volkswagen dealership in Port Charlotte. This role supports the full cycle of dealership operations — from filing and title work to deal billing and finance processing. If you're organized, detail-oriented, and comfortable in a fast-paced office, we'd love to meet you. No dealership experience required — we'll train the right person.

                                                                                              

Schedule: Monday - Friday, 8AM - 5PM with one Saturday per month if needed

Core Responsibilities

• Process and organize deal files, records, and documents (physical and digital)
• Handle vehicle title and registration processing for new and used vehicles
• Submit title documents, sales tax, and registration payments to the appropriate agencies
• Review incoming deals for accuracy — contracts, incentives, rebates, and commissions
• Bill car deals daily; process warranties, GAP policies, and cancellations
• Handle trade-in payoffs and reconcile any discrepancies
• Package and submit documents to DMV and funding institutions
• Support Finance Managers with deal flow and funding
• Assist customers with basic questions about their sales transaction
• Perform general office duties: scanning, copying, faxing, and reporting

Basic Requirements

• Strong attention to detail and common sense — this is a must
• Basic computer skills and comfort with Excel
• Ability to stay organized and juggle tasks in a busy environment
• Professional, team-first attitude
• Must be at least 18 years old

Bonus Points If You Have

• CDK experience — highly preferred
• Prior dealership or business office experience
• Familiarity with deal compliance, GL posting, or title processing
• Experience with warranty cancellations or remittances

Benefits & Employee Perks 

• Medical, Dental, Vision, and Complimentary Life Insurance

• 401k Matching and FSA

• Tuition Reimbursement

• Paid Time Off (accrues)

• Supplemental Insurance (Hospital, Accident, Critical Illness)

• Discounts on Vehicles, Services, and Parts

                                                                                              

Tips for a Successful Application & Interview Process:  

• Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished

• Transitioning from Another Industry? – A cover letter helps! Use it to highlight transferable skills that make you a great fit

• Dress to Impress – First impressions count. Dress professionally and bring your authentic self

• Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key