Sales Support Representative

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Role Summary:

We are looking for a strong candidate to cover the Role of Sales Support Representative responsible to support end-user customers, as related to our Aftermarket Parts offering.

In this role, the candidate will focus on all parts activities for a given customer base such as quoting, opportunity management, and parts solutions to drive market consistency and quick response. The individual will review incoming purchase orders, process in our Oracle system, and send over to planning to process.  The individual will provide customer service, cradle to grave for all parts transactions. The individual will need to be customer aligned and driven for results in a fast paced environment, while ensuring effective communication and collaboration across varying functional/business platforms and relevant stakeholders, such as Operations, Supply Chain, and our customer facing organization to enable success.

Responsibilities include:

• Customer focused and driven for results in a fast-paced environment
• Independent working abilities under given guidelines
• Interpersonal skills and strong communication skills, written and verbal, across different channels and audiences
• Strong Commercial drive and attention to details and quotations accuracy, with results driven mindset
• Able to balance priorities
• Review customer specifications and documents in order to apply current FLS technical and commercial requirements
• Develop a fundamental understanding of valve product knowledge and a clear understanding of parts to best drive solutions to our valued end user customers.
• Other duties as required

Requirements:

• College Degree, or equivalent relevant industry experience preferred
• Excellent interpersonal and communication skills, both written and verbal
• Good organization skills and attention to details, time management, and deadlines
• Strong problem-solving skills, able to work independently and be a Team Player with an eye to help out in other areas as needed like Planning / Inventory / Shipping.
• Customer focused with a result driven mindset
• Ability to multi-task efficiently and set priorities in a fast-paced environment
• Attention to detail and process-oriented mindset with mechanical aptitude.

Preferred Skills/Experience:

• Experience in an industrial setting like a refinery or chemical plant preferred.
• Mechanical knowledge
• Production planning experience
• Co-op or Internship experience in Quoting Resource with an industrial equipment manufacturer is a plus

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!