Regional Multi-Unit Restaurant Account Manager

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Position Summary:

Manage and develop Gordon Food Service business relationships with profitable regional multi-unit chain customers.  Defines project scope and assumes ownership of all prime vendor presentations.

Essential Functions:

• Manage the development of new and existing multi-unit business within assigned region, defines project scope and assumes ownership of all prime vendor presentations and participates in the regions long range planning process.

• Acquires new business through development of a key account prospect list and implementing business plans accordingly. 

• Collaborates with key decision-makers and executives of accounts and prospective accounts to build and maintain business relationships.

• Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer’s business operations.

• Utilizes and applies customer profitability and pricing models to negotiate customer agreements.

• Reports monthly to leadership team regarding current and potential customer activities and developments.

• Creates and reviews monthly reports to include customer KPI, locked-in-pricing and proprietary items lists.

• Manages credit terms within established parameters created by the finance department and directs collection of accounts receivable to manage credit relationship with customers.

• Provides direct line of communication with the US National Chain support departments and Regional Chain Support Manager.

• Participates in training the Customer Development Specialist and Associates to ensure their understanding of the Regional Chain Manager’s role and of key customer relationships.

• Maintain knowledge of segment through industry magazines and local culinary organizations

• Demonstrate and deliver understanding of Foodservice Industry and operations

• Understand areas of customer focus, including Sales Building, Staffing, Profitability, and Compliance

• Collaborates with direct supervisors to develop capital and operational budget needs for the department.

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.

• Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.

• Must have the ability to multi-task, prioritize and be able to work independently or within a team environment.

• Must have strong negotiation, customer service focus, be a strategic thinker, inquisitive, innovative and creative in order to build relationships, network, link resources and apply business practices.

• Ability to understand and utilize market research and P&L statements.

• Must be able to travel to different locations.

Equipment / Tools / Technology:

• Desktop or laptop computer 

• Networked printer/copier/facsimile machine

• Microsoft Office products (Excel, Word, PowerPoint, Internet Explorer)

• Google Apps (Gmail, Calendar, Sites, Drive, Docs, Groups)

• Sales Software (CQ Marketing Encyclopedia, Dobbin and Citrix applications)

Education & Minimum Experience Requirements: 

• High School Diploma/Equivalent required. Bachelor Degree in Business, Sales or Marketing  preferred

• Six years of business development experience required.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gor