Senior Sales Operations Analyst (Legal/Compliance) – Hybrid (CT/ET) R0052590

Senior Sales Operations Analyst (Legal/Compliance) – Hybrid (CT/ET) R0052590 | FCC | HQ SCOE – CS/C T Corporation System

Summary

The Senior Sales Operations Analyst supports and manages operational and administrative workflows and reporting for New Partnerships and Partnership Management (Sales). This position involves executing and optimizing key operational strategies and objectives as determined by the Director of Sales Operations and the VP Partnerships stakeholders respectively. From an operations perspective, this position requires extensive cross functional collaboration and subject matter expertise of departmental tools, processes, best practices and knowledge. This role involves developing and producing timely and accurate operational and financial reporting and dashboards. Importantly, a key responsibility is the administration and ongoing configuration (as required by the business) of the Sales section of the business unit CRMs (Salesforce). The Senior Sales Operations Analyst will also serve as the primary liaison between Sales and Legal, Finance, Marketing, and Enablement Business Partners.

About US:   https://www.wolterskluwer.com/en/about-us/organization/financial-and-corporate-compliance 

Hybrid: Eight days a month we come together in the closest Central & Eastern Time Zone offices within 50 miles to experience the value of connecting with colleagues. You will report to the Director, Sales Operations • FCC | HQ SCOE - CT, and work under the leadership of the Vice President, Sales Operations • FCC | HQ FCOE. This role is a part of FCC | HQ SCOE – CS / C T Corporation System .| Please view the site office location directory for potential office preferences nationwide. http://bit.ly/Find_A_WK_Office  | #LI-Hybrid

Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Required Job Qualifications (minimum 3+ years):

• Serving as a Sales Operations Analyst within medium to large enterprise organizations developing and implementing operational procedures in a complex matrix environment.
• Professional experience in a software development and services environment.
• Salesforce: Develop and maintain KPI and Sales productivity and pipeline dashboards and reporting for Sales.
• Education:    Bachelor’s degree required | MBA preferred

Preferred Job Qualifications (minimum 3+ years):

• A Minimum of 5 years of Legal/Compliance industry experience preferred.
• Advanced in Tableau, Power BI, Microsoft Office (especially Excel and PowerPoint), MS Project and SharePoint proficiency.
• Must be reliable and deadline oriented.
• Data analysis skills sufficient to recognize data anomalies, problems and correct or recommend corrective action.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team sufficient to accomplish Sales Operations objectives.
• Must be detail oriented and a critical thinker and able to work without direct supervision.
• Creative problem solving skills.
• A passion for success of the overall enterprise.

Essential Duties and responsibilities

Operational:

• Assist with account/territory transfers and quota adjustments
• Runs territory optimization and deployment analytics and provides necessary input for annual territory/quota review
• Document and communicate new processes to the sales organization
• Helps identify specific targets within market sub-segments; prioritizes targeted opportunities for sellers
• Works with Marketing to define Lead Maturation process; act as proprietor of the process
• Identifies ways to automate and/or streamline manual processes; partners with other internal teams to optimize cross-functional workflows
• Creation and maintenance of all Sales documentation relating to Partnerships